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Manager of Technical Services

Job Details

Contour Maintenance- MQY - Smyrna, TN
Full Time
High School
$62,000.00 - $80,000.00 Salary
Installation - Maint - Repair


Contour Aviation is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation.  Our fleet of approximately 30 aircraft operates almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country. 


At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer.  We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.  


Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.


Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at to discuss any specific needs that you may have.


Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family.



Summary of Essential Duties:

  • Responsible for the conformity process of all aircraft being added to Ops Specs. Duties and responsibilities will be executed in such a manner as to assure the airworthiness and reliability of all Company operated aircraft in conformance with Company policy, Company manuals, and current FARs.
  • Coordinate aircraft conformity schedules and aircraft on certificate process.
  • Accomplish reviews to ensure accuracy of Maintenance Due report in Maintenance Tracking System.
  • Validate all applicable Airworthiness Directives, Life Limited Parts and Hard Time Limits to ensure proper tracking in Maintenance Tracking System.
  • Responsible to evaluate Airworthiness Directives (AD) for impact and effectivity.
  • Perform Appearance and Mechanical evaluations of Aircraft
  • Ensure all manuals and forms on-board the aircraft during conformity are current revision.
  • Preparation, revision, and distribution of Company manuals such as, MEL, CAIP manuals, Maintenance Manuals, GMM, RSM/QCM, etc.
  • Review fleet service bulletins and airworthiness directives for applicability.
  • Collect data for compliance, i.e. operational/maintenance benefits, down time, cost, etc.; then distribute to appropriate departments for approval/implementation process.
  • Coordinate Conformity meeting with FAA for each aircraft during on certificate process.
  • Identify individual needs assessments and identify skills or knowledge gaps that need to be addressed.
  • Oversee airline reliability program and tracking.
  • Promotes safety and health awareness through internal Company memorandum and specific training programs.
  • Scan and inventory Aircraft Records.
  • Perform other duties and/or special projects as assigned by leadership.


  • Must have Part 121 experience.
  • Must be familiar with common business jets used in the Part 135-operating industry.
  • FAA mechanics certificate with both Airframe and Powerplant ratings preferred but not required.
  • Must be knowledgeable of the Federal Aviation Regulations (FARs).
  • Must be knowledgeable of Approved Aircraft Inspection Programs, Continuous Aircraft Maintenance Programs, and/or Manufactures Approved Maintenance Programs.
  • Must be willing to work in an environment that is subject to changing climate conditions and moderate noise levels.
  • Must be able to lift and move items of 70 pounds and/or more on a regular basis.
  • Must be able to bend and/or squat repeatedly and stand for long periods of time.
  • Must be able to travel on short notice.
  • Be at least 23 years of age.
  • Able to work nights, weekends, holidays, and varying schedules
  • Must have a valid driver’s license and have a good driving record.
  • Excellent communication skills, both written and verbal
  • Must possess the ability to grasp new concepts quickly and with little instruction
  • Be authorized to work in the United States and able to travel in and out of the United States.
  • Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, etc. 
  • Must be familiar with common aircraft maintenance programs preferred (such as CAMP, Traxxal, Corridor, Flight Docs, FOS, Quantum
  • Able to pass a required 10-year criminal history records check.
  • Must understand, read, and write English.
  • Be able to communicate maintenance information and recommendations to non-technical personnel in an informative manner.
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
  • Possess strong leadership, interpersonal and organizational skills.
  • Must have well-developed people skills and ability to work with a variety of personalities.
  • Able to coordinate multiple priorities and meet deadlines.
  • Able to handle interruptions and a fast-paced environment.
  • Maintain strong attention to detail.
  • Be self-motivated and able to motivate others
  • Excellent interpersonal skills.
  • Ability to manage multiple complex projects simultaneously
  • Excellent communication skills both written and verbal delivered with tact and professionalism.
  • Ability to work independently and as part of a team.
  • Able to work nights, weekends, holidays, and varying schedules.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.


Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.