Casino Gaming Associate / Customer Service - Napa

Job Details

Job Location

Napa, CA

Position Type

Full Time

Salary Range

$22.00 - $26.00 Hourly

Job Category

Customer Service

Description

As a Players Edge employee, you will sit at table games such as California style Blackjack or Three Card Poker at your assigned casino. You ensure the rules are being followed and work as a doublecheck on the dealer to handle wins and losses.

$1000 Hiring Bonus for any new hire that has a valid Third-Party Proposition Player Services License Badge (TPPPS Worker License). Restrictions apply.

Benefits:

Medical / Dental / Vision / Life
- Medical Plans starting at $10 per pay period
Generous 401(k) Match
Paid Time Off
Paid Sick Leave
Night Shift Differential - $2 per hour
Bonus Opportunities

Qualifications

Must be at least 21 years of age or older.
Flexibility to work graveyard, swing, or day shifts including weekends and holidays.
Customer service experience preferred.
Successful Background check.
All hires must apply for, receive and maintain a license from the Bureau of Gambling Control.
Strong mental math skills. Proficient in addition, subtraction and multiplication.

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APPLICANT AND EMPLOYEE NOTICE AT COLLECTION

The purpose of this Applicant and Employee Notice at Collection (“Notice”) is to inform individuals who inquire about and/or apply for employment with Players Edge Services, Inc. (“the Company” or “we” or “us”) and those who become employees of the Company of (1) the categories of personal and sensitive personal information we collect from them; (2) the purposes for which we use such information; and (3) the length of time we retain such information. This notice is intended to comply with all applicable laws, such as the California Consumer Privacy Act. If any provision below conflicts with a legal requirement, then the Company will comply with the applicable law.

Collection and Use of Personal Information

We collect and use the following categories of personal and sensitive personal information about you to when you inquire about and/or apply for employment at the Company. Except as noted below, this information is generally collected directly from you:

Categories of Personal Information	Purpose for Collecting/How we use it
Contact information: such as your name, home and work address, personal and work telephone numbers, personal and work email addresses.	We will use this information to open and maintain candidate records and communicate with you for regarding your interest in a job opportunity with us, your application for employment, or updates on your candidacy.
Job-related information and qualifications: such as position applied for, employment history, including previous job roles, education history, awards, qualifications, certificates, licenses, and any other information you choose to provide in your resume, interview(s) and/or application(s).	We will use this information to assess your suitability for a position at the Company.
Documents required on the 1-9 form to establish your right to work in the United States, such as drivers licenses or passport.	We will use this information to determine your eligibility to work and fulfill our obligations to relevant government authorities.
To the extent you travel in connection with the application process, travel-related records, such as frequent flyer numbers, itineraries, flight, train, rental car, car service, hotel or other similar information.	We will use this information to arrange or reimburse travel where you require travel to interview with us or in connection with your candidacy for employment, contact you during travel, as necessary with travel service providers, or in an emergency situation.
Information regarding your fitness for a particular position and ability to perform the essential functions of the job and potential conflicts of interests	We will use this to determine your suitability for certain job roles and conflict of interest reporting.
Medical information to the extent you seek an accommodation during the application process based on a physical or mental impairment, which could be provided by you or your health care provider	We use this information to determine our ability to accommodate you.
References: such as opinions and comments of any previous employers.	We will use this to determine your suitability for certain job roles.
Equal opportunities monitoring information: such as your ethnicity, gender, disability, and veteran status. (Providing this information is voluntary and your decision to provide or withhold any of this information will not negatively impact your employment in compliance with applicable state and federal laws. If you decline to provide certain of these characteristics (e.g., race/ethnicity) about yourself, we may need to identify by reference to records or visual observation for compliance reporting purposes)	We will use this to conduct equal opportunity and diversity monitoring where permitted or required by law.
Internet activity such as user traffic patterns throughout the Site according to a user’s domain name, browser type, date and time of access and pages viewed. Web servers collect the domain names and other technical information associated with visitors to the site.	This information is collected in order to measure the number of visitors to the Site and to determine which areas of the Site users find useful based upon the amount of traffic to particular areas.

We collect additional personal and sensitive personal information if you become an employee of the Company. Except as noted below, this information is generally collected directly from you:

Categories of Personal Information	Purpose for Collecting/How We Use It
Identifying information such as social security number, gender identity, marital status and date of birth	We use this to identify you, pay you and provide you with benefits and to complete required legal forms associated with hiring and other legal obligations.
Bank account information	We use this to pay you by direct deposit if you choose this method of payment
Name and contact information, including address, phone number and email address of your emergency contacts	We use this to have a point of contact in case there is an emergency situation affecting you.
Log-in and other authentication information used on our systems	We use this to validate your identity when accessing our facilities and systems.
The Company reserves the right to access, monitor and review internet activity and communications made on Company systems, including email and texts on phones used for work	We reserve the right to use this information to comply with legal obligations and conduct workplace investigations as needed.
Medical information, including information needed to support requests for leave, absenteeism or in connection with workers compensation, which could be provided by you or your health care provider	We use this to determine eligibility for leave and workers compensation processing.

Retention of Information Collected

We retain personal information as is reasonably necessary to fulfill the purposes described in this notice or to comply with applicable legal obligations and record retention requirements.

We determine how long to retain your personal information by reference to applicable law or regulation, court, administrative or arbitration proceedings, and/or audit requirements.

Questions

If you have any questions about this Notice, or to request this Notice in another format, please contact Human Resources at hr@playersedgeservices.com

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