Content and Community Specialist
Job Details
Irvine - Irvine, CA
Full Time
4 Year Degree
Description
Are you ready to make a difference? MIND Research Institute, the creators of ST Math, MathMINDs Games, and the K-12 Game-a-thon, is looking for a creative all-star to help tell the story of MIND’s unique products, programs and services. 
 
As a Content and Community Specialist you will be a prolific and talented writer who can produce and edit various types of downloadable content, and blog regularly to help build brand awareness, expand our community and generate leads. You’ll also have experience managing social media engagement with customers and user communities, including ambassador or rewards programs. This role requires a high level of creativity and project management skills.
 
Most importantly, the right candidate will embody MIND’s core values:
 
People: The Engagement team is a tight-knit, highly collaborative group. We work together constantly on team projects, and with subject matter experts in multiple departments across the organization. In order to create content for our various platforms and channels, you’ll need to have strong relationship-building skills.    
 
Problem-Solving: You’ll need to prioritize projects as you balance the needs of multiple internal customers, as well as be able to consistently and quickly produce content for the blog, social channels, event support and more. 
 
Learning: Are you ready to share your skills and experience, while learning continuously from others as well? On a small team like ours, you have to be willing to stretch and hungry to learn.  
 
Responsibilities:
  • Researching and writing various types of articles on a wide range of topics for our blog.
  • Capturing the voice and core values of MIND in each piece of content you help create.
  • Providing feedback and editing content for teammates.
  • Contributing to long-form content projects such as ebooks.
  • Conducting analytical projects to improve blog strategies/tactics.
  • Growing blog subscribers, converting visitors into leads, and expanding our blog's overall reach.
  • Creating shareable content geared toward specific audiences and platforms.
  • Driving content and growth across social media channels, primarily Facebook, LinkedIn, Instagram, and Twitter.
  • Monitoring and responding daily to user and prospect inquiries on social media and through general inbox requests.
  • Contributing to user reward and recognition programs, including an ambassador program, awards program, and others.
Qualifications
  • Stellar researching, writing, and editing
  • Experience writing for blogs and/or publications* (writing samples will be required)
  • Community management, engagement, and growth
  • Coordinating and hosting live videos for social media (should be comfortable on camera)
  • Video and audio production a big plus
  • Knowledge of PreK-12 education and the edtech industry
  • Knowledge of inbound and content marketing principles and practices
This full-time position reports to the VP of Engagement and is based out of beautiful southern California (Irvine), where residents are so weather-spoiled, they complain when temperatures drop below 70 or rise above 85. For the time being, this is a work-from-home role since the office is closed due to COVID-19. But when we’re back in the office, we enjoy casual dress every day, a kitchen stocked with refreshments, occasional summer BBQs and sharing their love of yoga, games and reading with each other. Continuing education and community volunteering are part of our core values and encouraged year-round. This role may require some travel, and absolutely requires a sunny disposition! Let’s talk!
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