Skip to main content

Certified Veterinary Technician

Job Details

Phoenix Zoo - Phoenix, AZ
Full Time


Department: Animal Care Center

Supervisor: Hospital Manager

Supervises: None

FLSA Status: Full Time, Regular, Non-Exempt

Starting Pay Rate: $25.33/hour

Application Submission Deadline: 9/30/2023


General Statement:                

Under the direction of the Hospital Manager and Director of Veterinary Services, the Certified Veterinary Technician in this position is responsible for performing veterinary technician duties.  Technical duties shall include, but are not limited to assistance with laboratory, surgical, and emergency and critical care procedures.  This is a teaching facility and the individual in this position will be expected to work closely with veterinary interns and externs on a regular basis. This individual would join a team with 2 full time veterinarians, a veterinary intern, 2 veterinary technicians and a hospital keeper.


Essential Duties:                                          

  1. Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance. 
  2. Assist with timely preparation, execution, and clean-up of all procedures including surgery, dentistry, digital radiography, endoscopy, and necropsy; assist with all aspects of anesthesia including intubation, anesthetic monitoring, anesthetic adjustment, and use of ventilators. 
  3. Provide direct assistance with patient care as specifically requested by veterinarians in a variety of species and communicating of medical information to Zoo staff as required; assist with maintenance and improvement of medical screening and treatment protocols for animal collection.
  4. Perform clinical pathology of all species including in-house laboratory tests such as urinalysis, CBCs, cytology, fecal parasite exams, microbiology and preparation of samples for outside laboratories when required.
  5. Perform routine husbandry duties of Hospital Keeper when needed. Observe, assess, and accurately record changes in a patient’s medical condition and behavior.
  6. Perform routine hospital maintenance that includes cleaning and maintaining hospital and equipment to ensure proper working condition, with timely reporting of equipment or facility problems; ability to maintain quality, safety, and infection control standards, including demonstrated knowledge of sterile procedures.
  7. Assist with ordering and stocking of supplies, billing, and inventory management (including controlled and non-controlled drugs).  
  8. Assist with various administrative tasks, records, lab results, data entries, filing, etc.
  9. Assist in education of interns and visiting externs to promote a continued learning environment.
  10. May be required to perform miscellaneous job duties as assigned.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments.)


  1. Possession of Arizona State Veterinary Technician License.  Proof of license as a Veterinarian Technician is required.
  2. Minimum of 3 years of veterinary technician experience within a clinical setting. Greater than one-year practical veterinary technician experience with exotic pets or in a zoological setting is preferred.
  3. Interest in obtaining certification as a Veterinary Technician Specialist in the field of zoo medicine will be supported but is not required.
  4. Exceptional interpersonal and communication skills, both verbal and written. Excellent organization skills, efficiency, and multi-tasking capability.
  5. Computer proficient with experience using word processing and spreadsheet programs. Experience with ZIMS or other zoo-based computer medical record systems is preferred.
  6. Ability to trouble-shoot medical machinery is required.
  7. Ability work in extreme weather conditions.
  8. Ability to lift up to 50 pounds and carry it for up to 10 yards.
  9. Ability to bend, stoop, crawl and walk on uneven surfaces.
  10. Possession of valid driver license.
  11. Ability to pass pre-employment background check, drug test, DMV check and clear annual TB test.