Residence Turnover Technician
Responsible to Position Classifications
Director of Plant Operations (DPO) Hourly/Non-Exempt
Directly Supervises and Evaluates
None
Is Back Up To: Director of Plant Operations
Is Backed Up By: Director of Plant Operations
WOODLAND POND CONFORMANCE STATEMENT
In the performance of their respective duties and responsibilities, all employees are expected to conform to the following:
- Performing quality work with or without direct supervision
- Interacting professionally with other employees, residents, vendors, and all others
- Working effectively and in accordance with the Woodland Pond Communication Fundamentals
- Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times
Position Summary
The Residence Turnover Technician (RTT), a hands-on position that performs and coordinates maintenance and trade related tasks, and contracted work and supplies in vacant units, insuring readiness and timeframe adherence
Performs mechanical and related work. Is responsible for and directs all mechanical work, equipment, tools, inventory, systems, and operations, as well assigned personnel under the guidance of the Director of Plant Operations
ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function)
- Working with DPO and Marketing Dept. maintains “Ownership” of vacant turnover process, results, 60 day turnover timeframe
- Develops and maintains on-hand inventory of parts, tools, etc. to allow for efficient and effective vacant unit readiness – appliances, lighting, fixtures, etc. (*CF)
- Coordinates and communicates with Marketing, Finance, Administration and others to ensure effective prioritization of vacant readiness efforts
- Performs hands-on maintenance tasks in vacant units, independently and with others, – lighting and fixture updates and replacements, kitchen installation, bathroom renovation (*CF)
- Directs activities of staff assigned to work in vacant units. – Project Tech, Maint Tech, Maint Asst, etc.
- Effectively communicates with other departments, contractors and suppliers, through email and or other electronic means – Email, Word, Excel, Worxhub, etc. (*CF)
- Acts as the point of contact and control for all contractors and suppliers needed to render units ready – Flooring, painters, countertops, cabinets, etc. (*CF)
- Sources needed materials and equipment, purchases as approved, prepares PRFs for DPO approval (*CF)
- Works with DPO ensure proper due diligence in procurement of items, materials and services for vacant readiness
- Coordinates and is responsible for after move-in punch list items
- Maintains good relations with vendors, suppliers, and other departments.
- Is a main resource to assigned maintenance staff and supervisors for trade practices, knowledge, repair methodology and material selection
- Uses and operates the computerized work order system: inventory, assignment, scheduling and follow up for all mechanical items and assigned staff (*CF)
- Adheres to WPNP purchasing policies and procedures (*CF)
- Completes all required training and in-services
- All other duties as assigned
GENERAL SKILLS AND ABILITIES
- Maintains high standards for work areas, attitude and appearance
- Understands that honesty and ethics are essential in the performance of duties
- Respectful of confidentially and privileged communications
- Willing to learn and grow, take courses, gain knowledge as needed
- Maintain functional knowledge and abilities through training and industry awareness, advise and encourage assigned staff of training and educational opportunities.
- Demonstrates maturity in judgment and behaviors
- Able to work a flexible schedule
- Maintains predictable and reliable attendance
