Marketing Specialist
Job Details
Headquarters - Brooklyn, NY

The Role 


Gotham Greens is seeking a Marketing Specialist to help Gotham Greens grow as a modern, sustainable fresh food brand. In this role, you’ll be responsible for supporting the Marketing team across a variety of areas, including customer service, community engagement, field marketing and PR. This role will report to the Director of Communications. 


What You’ll Do 


  • Manage day-to-day consumer experiences via our customer care platforms, including phone, email and social media  

  • Find ways to utilize our customer care platforms and tools not just for reactive support but to promote consumer happiness, brand loyalty and retention 

  • Help to define goals and service levels to ensure the best consumer experience. Compile monthly consumer experience reports 

  • Manage promotional product mailers to media, influencers, brand partners and other key stakeholders 

  • Coordinate branded merchandise and apparel production and inventory 

  • Support charitable community engagement, maintaining day-to-day relationships with community and non-profit partners and managing product and seedling donation programs across all regions 

  • Provide project management and activation support for a variety of marketing projects, including field marketing, trade shows and other events, greenhouse tours, media monitoring, presentations, creative production calendar and deliverables, and new product launches 



Who You Are:  


  • College graduate with experience in marketing and communications  

  • Excellent grammar and written and verbal communication skills with an ability to adapt tone and voice to various audiences 

  • Experience with customer service platform (e.g., Zendesk) a plus 

  • Willingness and ability to periodically attend evening or weekend events  

  • Self-starter with strong multi-tasking capabilities and a positive can-do approach to problem solving 

  • You are curious and resourceful with a natural ability to solve problems and seek new information 

  • Team player with a "no task is too small" attitude 

  • Passion for sustainable agriculture and food 



Who We Are 


Gotham Greens is on a mission to transform how and where fresh produce is grown. We are a pioneer in urban indoor agriculture and a leading fresh produce and food company. Through our national network of local high-tech farms, Gotham Greens delivers fresh, long-lasting, and delicious leafy greens, herbs, salad dressings and pesto dip all year round to retail, restaurant, and foodservice customers. 


Today, Gotham Greens has 9 locations with 600,000+ sq. ft. of hydroponic greenhouses across six U.S. states and over 350 team members. Since its launch in 2011, Gotham Greens has grown from a single urban rooftop greenhouse in Brooklyn, N.Y., to a multi-state greenhouse operator and one of the largest hydroponic leafy green producers in North America.