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Patient Care Navigator

Job Details

E28 Healthier MH_B - Brooklyn, NY
Full Time
$21.00 - $27.00 Hourly


Who We Are

Led by highly successful physician executives with a mission to improve health care quality for the underserved Asian community. Rendr is a primary care-driven, multi-specialty medical group serving over 200,000 patients through its 90+ locations in Brooklyn, Manhattan, Queens, and Staten Island.


Department: Clinical


Location: Brooklyn and Flushing, NY


Position: Patient Care Navigator


Duties and Responsibilities:

  • Facilitate communication between patients and physicians
  • Conduct initial screening and intake assessment
  • Provide advice, support, and direction to medical receptionists
  • Track medical records and maintain documentation of all patient encounters
  • Assist physicians to complete patient visits in a confidential manner
  • Address patient inquiries under physician guidelines
  • Coordinate patient care with medical staff, family members, social service organizations, other health care providers and facilities
  • Obtain prior-authorizations for medications as needed
  • Other duties as assigned



  • Bachelor’s degree preferred
  • Bilingual in English and Chinese (Mandarin or Cantonese) required
  • 1+ year of experience working in a mental health clinic preferred
  • Strong customer and patient services skills
  • Strong interpersonal and organizational skills
  • Ability to work under pressure and able to multi-task
  • Strong communication skills both in written and verbal forms
  • Caring and compassionate personality