The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
The New York City Department of Health and Mental Hygiene’s (DOHMH) Bureau of Early Intervention (BEI) is seeking a full-time Site Liaison to help implement and support its EHR-Based Referral Project (EHR-EI) at each individual project location. This project started as a collaboration with Health and Hospitals (H+H) and, with support from Robin Hood, is expanding to include additional H+H sites as well as sites at 3 other Health Care Systems. The goals of EHR-EI are to facilitate and increase direct referrals to the Early Intervention Program (EI) from pediatric practices, improve family retention during the evaluation and enrollment period, and provide participating providers with timely feedback on the status of children they have referred.
The position will be housed within the Bureau of Early Intervention, a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. The Early Intervention Program assists and empowers families to meet their child's and their own needs and provides eligible children, regardless of race, ethnicity, or income, with services through the program. The Bureau sits in the DOHMH Division of Family and Child Health.
The Site Liaison will report to and support the EHR-EI Project Manager and will be the primary point of contact for all inquiries from partner institutions related to individual children. The Site Liaison will maintain regular communication with the project’s clinical sites, with the BEI Regional Offices, and with the project’s data analyst to investigate and troubleshoot situations where children are not progressing smoothly through the referral process. The Site Liaison will also collaborate with BEI content experts to support the development and delivery of training for new sites and will provide technical assistance and quality assurance support to new sites as they implement the referral process. The Site Liaison will be responsible for documenting the training, site implementation, and troubleshooting processes for the project report. Additionally, they will assist the Project Manager in providing overall support to the project including administrative tasks, preparing for and documenting meetings, and contributing to the development and publication of the project report. This is a grant-funded position through August 31, 2023.
- Assist sites, project leadership, and Project Manager with the site on-boarding process.
- Assist with the development and delivery of training for new sites.
- Maintain a close and collaborative relationship with counterpart(s) at each clinical site.
- Serve as the primary point of contact between clinical sites and BEI for all matters pertaining to individual children.
- Receive monthly rosters of children referred from each site or institution and return monthly reports of child status along with any relevant operational updates.
- Assist clinical sites in interpreting status reports and identifying cases requiring investigation.
- Investigates cases that are not progressing as expected and notify project leadership of any systemic issues.
- Keep the Project Manager and project leadership informed about how the project is working on the ground.
- Document project experience for incorporation into the project report
- Assist the Project Manager with convening and documenting meetings and other administrative functions.
- Assist the Project Manager with development and production of the project report including reviewing the literature, compiling references, drafting, editing, and revising sections of the narrative, formatting the document, and proofreading.
- Perform other duties as assigned.