do you want to use your talent for a purpose?
Work for a mission-based organization with a great purpose. CHFA finances the places where people live and work throughout Colorado. We are known for our commitment to providing innovative financing solutions to create and preserve both affordable housing and growth opportunities for small businesses. We are a mission-driven enterprise focused on fulfilling the needs of our diverse customer base to aid in their success. We value our customers and partners. We are their trusted resource delighting them with our outstanding service, creative solutions, and relevant products. We are a responsible and balanced advocate of affordable housing and small business issues for the Colorado community. Our employees are essential to our success. We’ve built our enterprise on integrity, expertise, fiscal responsibility and dedication to our mission.
The CHFA team works together throughout Colorado to Increase the availability of affordable, decent, and accessible housing for lower income Coloradans; and strengthen the state's economy by providing financial assistance to businesses.
what you'll be part of … our Culture
Culture is at the heart of our success. At CHFA, we champion individual development and community awareness. We support a healthy work-life balance and offer programs to help you utilize and grow your talents.
Learn more about CHFA’s mission, vision and values on our website at www.chfainfo.com/careers.
Read on to preview more of our benefits.
how you'll grow
We believe in investing in you, helping you embrace opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take calculated risks, and explore outside the box.
File Clerk (Records Clerk)
nature of position
This role is responsible for expediting the delivery and disposition of collateral documents that directly support the Collateral Control process (as it relates to mortgage lending documents), Document Control Specialist, and activities in support of Loan Securitization and Post Closing. Responsible for maintaining file room activities to meet daily business needs. Ensures proper operating of documents and records tracking. Functions as backup to the other team positions and provides overall assistance to the Secondary Marketing team. Handles a variety of tasks that are dependent on the needs of the team and lending production pipelines related to funding, pledging and shipping of securitized collateral. Additional responsibilities include the development of appropriate customized file structures. Relies on instructions and pre-established guidelines to perform the functions of the job and other duties as assigned. Provide clerical support for records management of all departments supported by the Secondary Marketing Department, including, but not limited to Loan Operations, Oversight Management, Community Development, and Asset Management. Responsible for maintaining work flow to meet daily business needs. Reports to Secondary Market Team Lead.
what you'll be doing ... essential functions
Maintains customized file structures to support records management segregation between business units and activities supported in chfa’s central file
Data Entry/System Updates: assist with the daily data management and quality control of all “keep” documents, “mini-file”, and collateral items in the Physical Records Management (PRM) System
Works collaboratively with team members to change and create effective procedures to best service the needs of the customer and the department
Document Imaging QC: Provides quality control review for all corporate content not captured through chfa’s Advanced Capture platform, but still captured by chfa document management systems
Locates and retrieves Company documents as requested
Researches and acts to complete image and information management transactions as related to central file room related activities
Supports inventory of Loan Production “keep” documents, “mini-file” and collateral items housed in chfa’s central file
Special Projects- Participate in a variety of departmental and corporate projects to foster cross-functional collaboration and build on the team’s effort to provide operational excellence
Help team with archive services as it relates to final disposition and destruction of records maintained in chfa’s central file
Ability to meet and exceed service level agreements and mitigate error rates impacting file disposition through the life cycle of the record regardless of disposition to partner, lender, internal, or external customer
Other duties as assigned