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Clinical Associate

Job Details

0 Headquarters - New York, NY
Full Time
$20.00 - $20.00 Hourly


Who We Are

Led by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr Physicians is a primary care driven multi-specialty medical group serving approximately 100,000 patients through its 40 locations in Brooklyn, Manhattan and Queens.


Location: New York, NY


Job Position

Rendr 360 Department: Clinical Associate

Rendr 360 is a department of Rendr Physicians which provides centralized support to our medical practices: care management, care coordination, continuous quality improvement, etc. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits to help improve clinical outcomes and patient satisfaction.



Our Clinical Associates support the provision of excellent care for our patients between medical visits. They relay normal clinical results to patients in a timely manner, assist in the coordination of specialty referrals from primary care providers, and obtain pre-approvals for tests. They help schedule our patients for future appointments, monitor quality metrics, and help close important quality care gaps.


Essential Functions:

  • Assist clinicians on various tasks including follow-up care, patient care notification, care gap closure, and patient scheduling
  • Responsible for high volume of in-bound and out-bound phone calls, emailing online inquiries, and confirming appointments
  • Support patient care by generating patient letters, archiving reports in the EMR, printing lab results, and related tasks
  • Assist with various quality, care coordination, and population health projects



  • Full Time (40 hours/week) including weekends
  • Bilingual in English and Chinese (Mandarin or Cantonese) required
  • A College Degree; preferably Pre-Health/Pre-Med track
  • Ability to multi-task and use multiple systems, including our EMR to provide medical information and patient support/follow up after the clinical visit
  • Passionate about high-quality patient care and patient satisfaction
  • Courteous, empathic, and professional manner
  • Strong communication, interpersonal, and organizational skills
  • Flexible with a full-time work schedule including evening, weekends, rotating hours, and holidays, if needed
  • Minimum of 1 year of prior experience in a medical office setting required
  • Some knowledge of medical terminology required



  • A friendly and fast-paced environment working with passionate people
  • Outstanding growth opportunities
  • Paid time off
  • Medical, vision, dental insurance
  • Opportunity for overtime hours