Position Objective:
As a Camp Service Worker, you will play a vital role in ensuring a positive experience for all guests and participants at Mount Hermon Conference Center. This multifaceted position requires open availability and the willingness to work across various departments, including but not limited to Facilities, Accommodations, Guest Services, Food Services, Retail, Adventures, and Registration. Your work will reflect the mission, vision, and beliefs of Mount Hermon, serving as a testament to your faith and commitment to our Christian community.
General Qualifications:
The Camp Service Worker is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association , lnc.'s ("MHA") Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA's Christian community, conference programs and retreats. All staff are expected to join gatherings which include prayer, worship, and Bible-centered teaching. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching.
Key Job Accountabilities:
• Accommodations: Support the preparation and cleaning of guest accommodations, ensuring they meet high standards of cleanliness and comfort.
• Guest Services: Provide excellent customer service, addressing guest inquiries, and ensuring a positive experience for all visitors.
• Food Services: Assist in food preparation, service, and cleanup, adhering to health and safety standards.
• Retail: Support retail operations, including stocking, sales, barista, and customer assistance.
• Registration: Support the registration process for guests, maintaining accurate records and providing efficient service.
*This job description reflects essential functions of this position. It does not restrict management's right to reassign duties and responsibilities to this job at any time.
Key Competencies:
• Desire to Work at Camp: A genuine interest in working in a camp environment and contributing to its community.
• Willingness to Learn: Open to acquiring new skills and knowledge across various departments.
• Customer Service: A strong background in or a desire to learn customer service, ensuring guests have a positive experience.
• Teamwork: Ability to work well with others, fostering a collaborative and supportive work environment.
Physical Demands:
The physical environment requires the employee to work both inside and outside in heat, cold, wet, humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry 50 lbs., etc. Requires the ability to see and hear.
Additional Requirements:
• A personal commitment to Jesus Christ and alignment with Mount Hermon's mission and values.
• Adherence to the basic principles as expressed in MHA's mission, vision, culture code and standards of conduct.
• Adherence to company dress code and professional standards for personal grooming and appearance.
• Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.
• Flexibility and adaptability to work in various roles and departments.
• Strong communication and interpersonal skills.
