Owner Services Executive

The Owner Services Executive will be an ambitious professional who has excellent communication skills, is detail oriented, and has a knowledge of aircraft operational and maintenance needs as well as associated costs. Must be able to work independently and provide high-level customer service as the primary point of contact for all Priester Aviation Aircraft Owners. Individual will be responsible for ensuring successful operation of the account.

Essential Duties and Responsibilities:

• Supports, promotes and complies with the goals and objectives of Priester Aviation’s Safety Management System and Quality Management System
• Work closely with owners, assistants, and pilots on the scheduling of account activities
• Review monthly financial statements for accuracy prior to submission to owner
• Visit on-site with owners, assistants, pilots at least annually to maintain relationship
• Coordinate aircraft maintenance with Priester maintenance control and aircraft owner
• Coordinate pilot hiring & training with Chief Pilot office as required
• Prepare contracts/leases for review as required
• Negotiate hangar & fuel pricing with home base FBO’s as needed
• Process owner approval request to appropriate parties for charter approval
• Prepare aircraft budgets and other financial reports as requested
• Coordinate onboarding with appropriate department managers to ensure all items are completed in a timely manner
• Responsible for the maintenance and upkeep of account/aircraft in FOS & Portside
• Review trips details to ensure compliance with FAR 135 / 91 and follow Priester standards
• When applicable, source aircraft solutions from industry partners and execute contracts as required.
• Provide timely replies to phone calls and emails
• Perform duties of the Flight Services Advisor and Flight Follower position as needed
• May perform other duties or assignments not listed
• Authorized agent for processing of passenger names via the No-Fly List and Selectee List

This is an exempt position which requires flexibility to meet the demands of business.

Required or Preferred Qualifications:

• Bachelor’s Degree (preferred)
• FOS or other Aviation Scheduling software experience (preferred)
• Business Aviation Knowledge (preferred)
• Familiarity with Aircraft Operating Expenses (preferred)
• Fluent in Microsoft Office Programs
• Strong oral and written communication skills
• Exceptional attention to detail
• Customer service oriented