Position Title: School Outreach Liaison
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Position Type: Full-Time, Salary, Exempt
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Schedule: Monday through Friday
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Department/Program: FSEP/School Based Early Support
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Direct Supervisor: Director of School Based Early Support
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Direct Reports (if any): N/A
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About Graham Windham
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. Graham Windham centers parents & families as experts, recognizing and reinforcing their innate strengths, ability and resilience, while providing the support and helpful help needed as they build thriving lives for their children and themselves. With over 500 full-time, part-time and on-call employees serving children and families in multiple programs throughout, Manhattan, Brooklyn and the Bronx, Graham Windham provides an exciting & enriching work experience
About the Program
The School Based Early Support Program (SBES) of Graham Windham is a new family support model that focuses on providing support to families whose children are served within community school districts in the Bronx and Manhattan. The program enhances partnerships between schools and community providers, offers case management, facilitates parent-support and education groups, and helps families with their basic needs.
Position Overview
The School Outreach Liaison has the primary responsibility to develop effective partnerships and relationships within and external to the school; to create and nurture a network of resources that can provide support and services to families. The Liaison promotes the services and supports offered by the SBES Program and the host schools, working with the school community and across Graham programs to identify families who may benefit from the SBES services. Using a strengths-based Appreciative Inquiry lens, and grounded in the motivational interviewing and solution-based casework models, the Liaison builds strong and productive connections with school personnel, community and agency partners, and families.
Key Responsibilities:
- Family Support and Empowerment:
- Coordinate and facilitate Triple P Positive Parenting Group using the evidence-based Triple P Model that empowers parents by teaching effective techniques to manage challenging behaviors and build strong relationships with their children.
- Support and Collaborate with the Community Pathway Worker: Provide guidance and support to the Community Pathway Worker, ensuring they effectively connect families with needed resources and services.
- In partnership with Program Director, facilitate a co-design process with all three schools in the development of school-based offerings.
- Conduct Success (Home) Visits to families as needed.
- Complete required documentation on family’s engagement.
- Develop School-Based Offerings: Identify the needs of the school community and create engaging offerings such as workshops (parenting skills, financial literacy), cultural events celebrating diversity, and youth events promoting social and emotional learning, in collaboration with respective schools, and other Graham programs.
- Build a strong and supportive school community:
- Serve as a trusted liaison between 3 partner school staff, families, internal Graham programs and community partners to coordinate outreach, services and school events.
- Proactively build trust and rapport with families from diverse backgrounds, promoting inclusivity and accessibility.
- Meet with school teams weekly to identify students that can benefit from supports offered by SBES team.
- Educate school staff about the program and its target population.
- Assist with school program events and initiatives focused on supporting families within the school community.
- Develop and Maintain Communication Channels: Keep all stakeholders informed through regular communication, including newsletters, social media, and meetings.
- Work collaboratively with Program Director, Supervisors, Case Planners, Parents and other program staff.
- Attend weekly partner school based meetings and share offerings.
- Attend weekly program staff meetings, supervision, and trainings.
- Build relationships with community-based service providers and other key community stakeholders.
- Join forces with all Graham programs to ensure an integrated approach to serving families.
- Program Management and Quality Improvement:
- Collaborate with program QA/QI team, Program and stakeholders (ACS and others) to ensure program quality and effectiveness.
- Track program participation, outcomes, and data in agency database to maintain accurate records and generate reports.
- Continuously evaluate program effectiveness using data to identify areas for improvement.
- Implement data-driven improvements and stay up-to-date on best practices in family support and child development.
- Stay Current on Family Support Best Practices: Attend relevant trainings and workshops to continuously improve program effectiveness.
- Attend relevant trainings and workshops to continuously improve program effectiveness. Including but not limited to Motivational Interviewing, Appreciative Inquiry, Trauma informed care, cultural competency and other workforce development trainings.
Salary & Compensation:
- Salary: $62,000 - $65,000/annually + Potential to Earn Merit Performance Based Incentive for Eligible Staff + Comprehensive Benefits + Professional Development Opportunities
- FLSA Status: Exempt
- Benefits Eligibility: Graham Windham offers eligible employees a comprehensive benefit package including medical, dental & vision coverage, paid time off, holiday pay, retirement savings plans (defined contribution pension and 403 (b) thrift), and much more… https://www.graham-windham.org/careers/about-our-benefits/
EEO Statement
The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. GW hires and promotes individuals solely based on their qualifications for the job to be filled.
Graham Windham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.