Case Manager

Family Service & Guidance Center has good news for job seekers: salaries for many positions at FSGC have recently increased! Starting pay for Case Managers is $19.85/hour.

Department: Community Based Services (CBS)           Job Status: Full-Time or Part-Time   

FLSA Status: Non-Exempt                                                    Reports to: CBS Team Manager                        

Positions Supervised:  None                                               Amount of Travel Required:  90%; Shawnee County

Work Schedule:  Monday thru Friday

Varied hours between 7 am to 7 pm: Must be able and willing to adjust work schedules based on their clinical case load and the needs of individual clients. Full-time and Part-time available. 

Position Summary

As a key member of our child/adolescent treatment team, Case Managers are matched with at-risk youth to mentor and help them reach their full potential. Case Managers play a crucial role in identifying a young client’s goals and connecting them and their families with the resources to achieve them. When they can’t connect, Case Managers work to remove barriers to service. Our case managers take pride in helping youth be successful at home, in school, and in their communities.

ESSENTIAL FUNCTIONS

• Provide direct services to serious emotional disturbance (SED) children/youth and their families.
• Provide direct services based on the philosophies and principles of the strengths model.
• Complete required trainings.
• Complete required background checks every two years.
• Assists the client and family members or other collaterals to identify strategies or treatment options associated with the client’s mental illness, with the goal of minimizing the negative effects of mental illness symptoms or emotional disturbances or associated environmental stressors which interfere with the client’s daily living, financial management, housing, academic and/or employment progress, personal recovery or resilience, family and/or interpersonal relationships, and community integration.
• Provides individual supportive counseling, solution focused interventions, emotional  and behavioral management, and problem behavior analysis with the client with the goal of assisting the client with developing and implementing social, interpersonal, self-care, daily living and independent living skills to restore stability, to support functional gains, and to adapt to community living.
• Participates in and utilization of strengths-based planning and treatments which include assisting the client and family members or other collaterals with identifying strengths and needs, resources, natural supports and developing goals and objectives to utilize personal strength, resources, and natural supports to address functional deficits associated with their mental illness.
• Assist the client with effectively responding to or avoiding identified precursors or triggers that would risk their remaining in a natural community location, including assisting the Client and family members or other collaterals with identifying a potential psychiatric or personal crisis, developing a crisis management plan and/or as appropriate, seeking other supports to restore stability and functioning.
• Assist youth and families with crisis planning and provide crisis intervention services when appropriate.
• Act as an advocate for children/youth and families.  This will include assisting the client and family in accessing needed resources.
• Provide coordination of multiple services for youth and families.
• Participation in appropriate meetings for the purpose of case review, case assignments and individual case planning.  CPST Providers’ caseloads shall be assigned by appropriate Team Managers and caseload size is based upon the overall clinical needs of persons on the caseload.
• Participate in internal and external networking activities designed to increases the likelihood of meeting the client and family’s identified needs.
• Complete clinical documentation (session notes, etc.) in a timely fashion.  CPST Providers are also expected to stay informed of agency developments by reading memorandums and other agency related written communication.
• Respect and demonstrate ability to maintain client confidentiality.
• Act as an ambassador of Family Service and Guidance Center in the community setting.  This may include doing public educational and informational presentations.
• Supports and actively promotes the vision and mission of Family Service and Guidance Center and the philosophy of the strengths perspective.
• Other duties as assigned by respective team manager or supervisors.

Education/Licensure:

• BA/BS degree in human service field or 2 years of education/experience in a human service field.
• Must successfully pass the KBI, SRS and all Central Registry background investigations.
• Valid driver’s license, current auto insurance, a good driving record and a reliable vehicle are required

Experience:

• Experience working with children and families preferred
• Passion and desire to work with children and adolescents

Knowledge/Skills/Abilities:

• Effective communication skills (verbal and written)
• Customer focused (internal and external)
• Team oriented and ability to get along with others
• Excellent listening skills
• Accountability
• Reliability
• Trust/Integrity
• Demonstrates adaptability/flexibility
• Developed time management skills
• Developed organizational skills
• Proficiency in MS Office Suite with ability to learn other software programs as necessary including Electronic Medical Record (EMR)
• Relationship building
• Problem solving
• Attention to detail and accuracy in work
• Ability to be collaborative
• Open to learning and accepting feedback
• Ability to maintain appropriate boundaries and confidentiality
• Strengths based
• Family centered
• Community based
• Culturally respectful

PHYSCIAL DEMANDS

N (Not Applicable)                          Activity is not applicable to this position.

O (Occasionally)                             Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently)                                 Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly)                                 Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands                                                                   Lift/Carry

Stand (F)                                                                                10 lbs. or less (0)         

Walk (F)                                                                                 11 – 20 lbs.    (0)          

Sit (F)                                                                                      21 – 50 lbs.    (N)                          

Manually Manipulate (F)                                                    51 – 100 lbs.  (N)          

Reach Outward (F)                                                              Over 100 lbs. (N)         

Reach Above Shoulder (F)         

Climb (F)                                                                                Push/Pull

Crawl (F)                                                                                12 lbs. or less (0)         

Squat or Kneel (F)                                                                26- 40 lbs.      (0)          

Bend (F)                                                                                 41 – 100 lbs.  (0)         

Other Physical Requirements:

CPST’s must have sufficient ambulatory capabilities to work with children and adolescents in the community based setting.   Position may require the ability to use physical holding (MAB) with children and adolescents exhibiting out of control behaviors.