Hub Operations Coordinator - Health Care Access Now (HCAN)

Position Summary: Performs a range of technical, administrative and clerical duties in support of the agency’s the department and/or manager(s) goals and objectives.

Job Responsibilities:

• Administrative Support – Provides support and handles administrative tasks for department including correspondence at an intermediate skill level (Microsoft, Outlook, Office Suite, etc.)
• Billing /Financial – Handles submission & processing the accurate and timely data entry basic to intermediate accounting duties, demonstrating understanding of accounting fundamentals, principles and practices; may compile and summarize accounting information, identifying inaccuracies or abnormalities and reporting them to management
• Data Entry/Management – Responsible for data entry and databases for department ensuring accuracy and integrity of data entered; entering of client information into the appropriate system & maintains databases
• Scanning /Copying /Filing – Responsible for scanning and copying of correspondence as requested to support department; completes filing of department and client correspondence routinely with accuracy and in a timely manner to reach funder and agency deadlines; ensures files and records are complete with all required documentation
• Audits – Conducts audits of client/employee and/or customer files to ensure department is in compliance with funder and agency requirements
• Reporting – Monitors, prepares & completes basic to intermediate reports and presentations in a timely manner to meet reporting requirements
• Project Management – Coordinates and manages intermediate level projects for department and supports management in business activities; may perform special projects of a moderate to advanced skill level
• Customer Service – Ensures client, customer and department needs are being met through providing positive and excellent customer service; responsible for answering phones, greeting visitors and managing front desk on a routine basis; able to engage outside vendors
• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills
• Strong customer service skills
• Proficiency in basic to intermediate accounting and/or auditing functions
• Intermediate computer skills; intermediate to advanced knowledge of complex formats and formulas, graphics, tables, computation, formatting and other applications in word processing and spreadsheets
• Adhere to acceptable professional/clinical boundaries and confidentiality
• Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
• Learning contract specifications
• General organizational and analytical skills
• Ability to multi-task
• Highly self-motivated and able to work proactively both independently and as a team
• Other duties as assigned

Job Requirements:

• Associate’s or Bachelor’s Degree in related area or equivalent experience
• 2 years’ experience in administrative support role

Essential Functions/Physical Demands:

• Positional: Driving in accordance with job duties assigned. Infrequent standing and walking. Constant sitting.
• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching, handling and fingering.
• Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.