Customer Service Representative
Job Details
NRHC - Susanville, CA
Full Time
High School
$14.00 - $17.79 Hourly
Customer Service
Position Summary

Are you interested in making a positive impact on those around you? Join our team! At Northeastern Rural Health Clinics, we are passionate about making a difference in the lives of others and take pride in delivering outstanding patient care. We welcome health care professionals who value providing high quality service and enjoy working as part of a dynamic team to provide the best possible care to those living in our community.



Customer Service Representative




The Customer Service Representative (CSR) performs general clerical and receptionist functions for the clinical team.  As the front line representative for the program, consistently interacts with patients, the general public, and co-workers in a manner underscoring the organization's quality and customer service commitments.  The Customer Service Representative will report directly to the Front Office Supervisor, but performs tasks as needed for other members of the team.

Minimum Requirements:

  • High School graduate or equivalent
  • 2 years’ office or related experience
  • Proficient in communication to include writing, typing, corresponding both oral and written
  • Valid driver’s license and auto liability insurance

Preferred competencies:

  • Knowledge of medical environment
  • Knowledge of professionalism
  • Knowledge of techniques in customer service
  • Skills in practicing sound judgement
  • Skills in listening
  • Skills in multitasking
  • Skills in professionalism
  • Ability to work in a fast paced setting
  • Ability to be courteous and kind
  • Ability to be compassionate and helpful in stressful situations
  • Ability to be a flexible
  • Ability to set a good example



Pay Range: ($14.00 - $17.79 per hour, depending on experience)

Benefits: 403(b), Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance



Complete Application

Apply through the Job Opportunities page on our website:

Please do not send applications or resumes via email. Only complete applications will be considered.

For general questions please email us at