Food & Beverage Services Specialist
Job Details
Experienced
Walmart AMP - Rogers, AR
Full Time - salary
High School
Varies including days, nights & weekends
Food & Beverage Service
Description

About Us

At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees.

 

Our organizations’ dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our values: Relevance; Inclusivity; Sustainability; Excellence. Diversity is a commitment at Walton Arts Center/Walmart AMP. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

 

Position Overview

The Food & Beverage Services Specialist is a dual role that will assist the Food & Beverage department with all aspects of point of sale execution as well as the coordination of any catering needs.

Principal Responsibilities (Essential Functions)

  • Oversee the programming of the Appetize Point of Sale (POS) system
  • Maintain POS menu accuracy including proper category assignments, tax roles, and inventory & depletion accuracy
  • Customize POS financial reports for detailed analysis
  • Execute set up & break down of all POS units before and after each event
  • Troubleshoot to ensure that POS equipment is operational and functional
  • Assist staff with POS problem solving including end-of-show reporting and inventory tracking
  • Oversee stand closing procedures including end-of-event reports
  • Assist Director of Food & Beverage with end-of-event reconciliation
  • Assist with special requests including payment voids and ticket reprints
  • Direct oversite of the opening and closing bar procedures including inventory recounts and variance documentation
  • Assist Director of Food & Beverage with purchasing and receiving including necessary equipment and food to fulfill artist riders
  • Create and process banquet event orders for catering company
  • Update Magic Info (digital menu board) as necessary
  • Perform other related duties as assigned by supervisor
  • Maintain compliance with all company policies and procedures
Qualifications

Minimum Qualifications

The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education, Training, Traits

  • Must be 21 years of age
  • High school diploma or GED required
  • Arkansas Beverage Certification required
  • Exceptional customer service
  • Excellent computer skills, including MS Office Suite with an emphasis in Outlook, Excel and PowerPoint with the ability to learn new programs quickly.
  • Knowledge of hospitality practices relative to the entertainment industry and its contractual requirements
  • An eye for detail
  • Flexibility with hours including early mornings, nights and weekends. Occasional overtime will be required
  • Ability to make decisions in a fast-paced work environment
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

 

Work Experience

  • Minimum of 2 years of hospitality experience with basic knowledge of catering and event operations and an emphasis on point of sale execution
  • Experience and high standards for large volume cash handling

 

Physical

  • Must be able to lift and carry up to 50 lbs.
  • Must be able to talk, listen and speak clearly on telephone
  • Must be able to endure standing or walking for extended periods of time
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