STRATEGIC ACCOUNT MANAGER
Job Details
Fully Remote
Strategic Account Managers

Essential Duties and Responsibilities:

• Management of assigned major Lodging, Restaurant, Healthcare, Multi-Family, or Senior Living Account Relationships.

  • Develop and execute action-oriented account plans for each assigned account with clearly defined goals, strategies and tactics.
  • Utilize CRM to manage and communicate progress on accounts and projects.
  • Establish an intentional Intellihot presence and credibility with assigned accounts, their extended organizations and channel partners.
  • Secure $X million and $Y million in orders from assigned accounts in 2021 and 2022, respectively.

• Develop new accounts as assigned.

• Coordinate team activities between Intellihot RSMs and independent reps to successfully execute customer and project strategies.

  • Build effective and cordial relationships with RSMs and Reps.
  • Identify and manage conflicts proactively and professionally.

• Identify and provide feedback to business regarding:

  • Competitive process, product and pricing.
  • Under and unfulfilled customer needs.

• Maintain and submit required reports, expense records, etc. in a timely, accurate and professional manner.

• Achieve widespread recognition as adding value to the sales process.

Qualifications:

• 10 years’ experience selling technical products or services at the executive level, preferably in the Plumbing equipment or HVAC industry.

• 5 years’ experience managing large, complex global/national/strategic accounts.

• Experience with Lodging / Restaurant / Healthcare market highly desirable.

• Demonstrated ability to work in a self-directed environment.

• Familiarity with construction and renovation business structures and processes.

• Ability to read and interpret blueprints and construction documents and specifications.

• Effective communicator, both verbal and written.

• Ability to travel 60%.

• Proficient in MS Office.

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