Medical Receptionist/Patient Services Coordinator
Job Details
HN74 - Portland, OR
Full Time
High School
$19.00 - $20.00 Hourly
Health Care

Sign-on bonus of $500

NE Portland, OR.

In a competitive hiring environment, job seekers get better results working with a staffing service. Med-X Staffing Services has the inside track on some of the hottest new healthcare jobs and gains a powerful advocate working on your behalf.

Med-X Staffing Services seeks to place (2) Patient Services Coordinators (Medical Receptionists) with a minimum of 1-year of current physician office or clinic experience. Patient Services Coordinators will perform a wide range of duties to support busy specialty clinics. The clinic provides excellent benefits and supports its staff.

Interested candidates will have a friendly demeanor, great positive attitude, and customer-focused work ethic and be able to multi-task in a fast-paced environment. * These are immediate openings to fill.*

The Patient Services Coordinator at works well with patients, and department managers. Possess strong communication and team skills with the ability to receive and deliver feedback. They have a solution-driven approach to problem-solving and inspire trust in team members and patients.

·        Daily Responsibilities Include:

·        Greets patients and facilitates needs.  

·        Familiarize with the staffing each day.  

·        Facilitate patient processes with check-in.  

·        Prepare for upcoming appointments; forms, changes status, etc.  

·        Ensure records are filed correctly and new patient paperwork is completed accurately.  

·        End of daily duties for the front desk.  

·        Assist with implementation of new patients/clients.  

·        Communicate with new clients/patients; develop a rapport where appropriate.  

·        Provided clinic and provider information as needed.  

·        Work is side-by-side with providers and other clinic staff.  

·        Problem solves and resolves client issues.  

·        Collaborate with other departments to ensure patient satisfaction.  

·        Attends all team meetings and is an active participant.  

·        Participates in clinical infection prevention by daily cleaning of the clinic.  

·        Maintains safe, secure, and healthy work environments by following and enforcing standards and procedures, complying with legal regulations.  

·        Maintains patient confidence and protects operations by keeping patient care information confidential.  

·        Enhances health care practice reputation by taking ownership, showing flexibility by accomplishing new and different requests, exploring opportunities to add value to job performance.  

Minimum Qualifications:

·        1-2+ years professional experience in customer/client management  

·        Excellent verbal and written communication skills  

·        Professional phone etiquette and ability to effectively work a multi-line phone system

· High-level interpersonal skills, including customer service  

·        Demonstrated record of reliable attendance and punctuality  

Preferred Qualifications:

·        Experience in a healthcare setting  

·        Evidence of organization commitment through long tenure with prior employers  

Essential Physical Functions:  

·        Must be able to stand and sit for long periods of time.  

·        Must be able to hear and speak verbal instructions.  

·        Must be able to read and write coherently.    

Job Type: Full Time, Direct Hire