Catering Coordinator
Job Details
Experienced
Walmart AMP - Rogers, AR
Part Time
High School
Rarely
Varies including days, nights & weekends
Food & Beverage Service
Description

About Us

At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees.

Our organizations’ dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in our values: Relevance; Inclusivity; Sustainability; Excellence. Diversity is a commitment at Walton Arts Center/Walmart AMP. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

 

Position Overview

The position of Catering Coordinator is expected to communicate with clients in person, by email and by phone to discuss the needs of their event, answer any questions they may have, conduct property tours, promote facilities and services, draft contracts, and plan menus.  Responding promptly both to new client inquiries and current clients’ requests is vital.

 

Principal Responsibilities (Essential Functions)

  • Work with clients and catering provider to book & plan events, meet client expectations, and provide excellent customer service
  • Plan menus while adhering to budgeting
  • Create banquet event orders based on the client’s specifications
  • Responsible for disseminating all pertinent information to operations and culinary teams 
  • Coordinate and communicate with appropriate departments to ensure the required services and staff are scheduled per event order specifics
  • Ensure room setup is accurate per banquet event order
  • Create billing and consumption documents
  • Perform related duties as assigned by supervisor
  • Maintain compliance with all company policies and procedures

 

Qualifications

Minimum Qualifications

The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A back ground in event planning or hospitality services is preferred. 

 

Education, Training, Traits

  • High school diploma or GED required
  • Must have excellent written and spoken communication skills
  • Must exhibit excellent customer service
  • Must be detail oriented
  • understand catering jargon
  • Flexibility with hours including early mornings, nights and weekends. Occasional overtime will be required
  • Ability to make decisions in a fast-paced work environment
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

 

Certifications

  • Arkansas Beverage Certification (or must attain within in 30 days of employment)

 

Work Experience

  • A minimum of 1 year working as a hotel catering coordinator or event planner is preferred

 

Physical

  • Must be able to lift and carry up to 50 lbs.
  • Must be able to talk, listen and speak clearly on telephone
  • Must be able to endure standing or walking for extended periods of time
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