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Site Manager

Job Details

19 Cardio_B - Brooklyn, NY
Full Time
$65,000.00 - $85,000.00 Salary/year


Who We Are

Led by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr is a primary care driven multi-specialty medical group serving approximately 200,000 patients through its 90+ locations in Staten Island, Brooklyn, Manhattan, and Queens.

Location: Brooklyn

Job Position: Site Manager

A site manager is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Essential Functions:

  • Supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting
  • Coordination of the day-to-day operations of the practice
  • Promoting excellent customer service by all levels of the staff
  • Trains a productive medical office team and conducts performance reviews
  • Collaborate and communicate with internal departments at Rendr
  • Maintains and manages all filing and organizational systems for the practice
  • Maintains staff records
  • Orders medical and office supplies
  • Ensures patient satisfaction
  • Troubleshoot complaint and develop process improvements to prevent recurrences
  • Ensures regulatory compliance with HIPAA
  • Coordinates staff meetings for administrative and clinical staff
  • Ensures staffing is appropriate for day-to-day operations
  • Other tasks as needed per practice


  • Bilingual in English and Chinese required
  • High level of professionalism and strong sense of responsibility
  • Good communication skills: kind, compassionate, patient interaction with patients and team
  • Multitasking ability
  • Ability to read and interpret documents
  • Prior experience working in medical/clinical setting required
  • Familiarity with MDLand is a plus