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Event Staff - EPC (2024)

Job Details

Estes Park Center - Estes Park, CO
Seasonal Jobs
$14.42 - $14.42 Hourly

POSITION SUMMARY: This position supports the work of the YMCA of the Rockies, Estes Park Center, which operates a mission-based family and group conference and retreat center, serving more than 175,000 guests annually. The Conference Set-Up and Services Team Member is primarily responsible for impeccable guest service to conference groups through precise meeting room and Audio-Visual set-ups for 70+ event spaces. They must exhibit professional and friendly communication, prompt follow through on requests, maintain a high level of service, and maintain Center standards of cleanliness and detail execution.

OUR MISSION AND CULTURE: We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.

ESSENTIAL FUNCTIONS:

  • Exhibit superior guest service abilities through clear, professional and friendly interactions with all guests and staff
  • Execute conference set-up orders accurately and in a time-sensitive manner and providing exceptional service to conference groups throughout their stay
  • Maintain the cleanliness of meeting room/ event spaces along with all restrooms associated with those spaces.
  • Possess stamina to work in the work environment described herein.
  • Possesses Physical stamina for strenuous work load with the ability to lift chairs, tables, and stage pieces. Have the ability to lift at least 50 lbs. and get in & out of trucks frequently throughout the day
  • Must be able to speak and write English.
  • Must be able to work a flexible schedule, days, evenings, weekends, and holidays.
  • Ability to work cooperatively with others an diverse environment
  • Ability to thrive in a work environment that is never the same day twice, be self-motivated and take pride in a job well done

JANITORIAL ESSENTIAL FUNCTIONS:

  • Clean public lobbies and public areas in 6 guest lodge building
  • Clean all guest facing public spaces as well as all program spaces and needed
  • Must be able to take direction and work independently or as a team
  • Efficiently clean all public areas on camp including the following tasks: vacuuming, dusting, wash windows, clean toilets, sinks, empty trash, mop and sweep floors, etc.
  • Work with various types of cleaning chemicals
  • Deliver items to guests in their accommodations when requested
  • All other duties as assigned, including working in other departments as required
  • Interact with guests in a welcoming and friendly manner
  • Lift and carry up to 30 lbs.

REQUIREMENTS/QUALIFICATIONS:

  • Previous conference/ banquet experience a plus but not required
  • Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.
  • Provide office reception as needed, including radio dispatch and interdepartmental communication via phone, radio, and email.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Uphold the YMCA of the Rockies Mission, policies, and programs.
  • Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
  • Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
  • Must meet acceptable criminal background check standards.
  • All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Be able to lift, carry, and set up tables, various objects including but not limited to, tables, chairs, and stage
  • Be able to bend, stoop, kneel, vacuum, walk and scrub using a variety of cleaning chemicals.
  • The employee needs sufficient strength, agility and mobility to perform essential functions and to perform activities in a wide variety of indoor and outdoor locations.
  • The employee must be able to regularly lift and/or move up to 50 pounds. 
  • The noise level in the work environment is usually moderate

Note: Employees are held accountable for all duties of this job.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.