The Operations Supervisor is responsible for leading a cross functional team. This position oversees the workflow within the Picture Archiving and Communication System (PACS), coordinates teams scheduling, ensures processes and procedures are performed accurately and within compliance, and works closely with the Operations Supervisors team. This position is in Office with a schedule of Monday to Thursday, 5:30am – 4pm.
Job Functions
- Provide timely communication to both internal and external customers
- Oversee the ongoing development of the Operations team members
- Onboard new team members
- Identify and implement standard workflow and best practices across all shifts
- Backup to team and department
- Effectively manage direct reports: assist in hiring process, training, development and monitoring performance
- Delegate task and responsibilities
- Perform leadership rounding on all direct reports to promote workflow changes, drive employee satisfaction and encourage collaboration
- Provide expert assistance in the workflow queues
- Manage department schedules to ensure appropriate coverage
- Approve department timecards, ensuring accuracy for bi-weekly pay dates
- Oversee time off requests
- Complete annual evaluations and assist in creating goals in collaboration with upper management
- Work collaboratively with peers and leadership on process improvement projects
- Perform assigned projects and duties
Preferred Talents
- Excellent communication and people skills
- High level of integrity, confidentiality, and ethics
- Critical thinking skills
- Keen attention to detail
- Computer skills; Microsoft Office Suite
- Strong organizational and time management skills
- Excellent active listening, interpersonal, and rapport building
- Patient and empathetic attitude
- Adaptability, flexibility, and comfortable working in fast-paced environment
Qualifications Preferred
- ARRT accredited School of Radiologic Technology
- Registered Radiology Technologist
- Certifications:
- Computed Tomography
- Magnetic Resonance Imaging
- Diagnostic Medical Sonographer
- Nuclear Medicine Technologist
- Mammographer
- 2+ years of Radiologic Technologist experience
Benefits Package
- Medical insurance: PPO, HDHP
- Health Savings Account
- Dental
- Vision
- Basic Life and AD&D- company paid
- Voluntary Short-term disability
- Voluntary Long-term disability
- Voluntary Life and AD&D
- Voluntary Critical Illness and Accident
- 401K and Profit sharing
- Paid Time Off
