Outreach Coordinator – CET
Seeking an Outreach Coordinator (CMA/RMA) in Johnson City, TN interested in joining our Clinical Excellence Team. Office hours are typically 8-5, Monday through Friday.
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Assess the patient’s electronic medical record (EMR) and need for accessing the ER.
- Appropriate education delivered to patients regarding office hours and Walk-in Clinic/Urgent Care options.
- Communicate information to primary care providers of patients discharged from inpatient facilities.
- Coordinate activities for the Palliative Care Clinic and Home Visit Team.
- Assist with outreach efforts for other patient situations or initiatives.
- Manage/Maintain CareTrac System.
- Utilize/Maintain the Practice Management System.
- Manage/Maintain patients’ EMR.
REQUIREMENTS:
- High school diploma or GED and a CMA/RMA certification.
EXPERIENCE:
Five or more years of experience in a medical office or other healthcare environment. Previous experience with patient communication/outreach efforts is desirable.
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members to include:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!