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MVP Host

Job Details

Bonita - Bonita Springs, FL


The Sports Challenge America MVP will be responsible for ensuring fellow MVP associates and guests feel a sense of value and importance. The MVP shall create a high-level of excitement, celebration, and energy while selling a championship experience of becoming a sports legend to our valued guests. The MVP will pay attention to the property’s cleanliness, safety, and the overall smooth function of all SCA areas, while adhering to Sport Challenge America’s policies and procedure standards.

Responsibilities will include, but are not limited to:

Ensure optimum delivery of SCA services, balancing a pragmatic approach with the need to consistently deliver services to a standard of steady fun, excitement, and excellence

Continually develop and grow the craft of delivering best guest service practices where guests’ needs are anticipated, and service standards exceed better than best.

Ability to instruct and assist guests with equipment and techniques as needed

Ability to always cheer and support the guest and teammates, creating memorable experiences worthy of returning to

Ability to smile and create a welcoming, friendly, and awesome environment for all.

Ability to detect problems and own the resolve or ask for help.

Operate in a manner in accordance with SCA policy and procedure and compliance

Record any irregular activity through accurate, detailed reports

Operate all SCA equipment and areas as assigned

To sell the Sports Challenge America offering to guests and collect payments

Set up and breakdown equipment for daily operations and special tournaments

Provide written and oral reporting as needed

Monitor property and equipment and assure all operate in excellent condition

Communicate with management and peers to continually strive to improve performance

Uphold the highest standards of courtesy and conduct that exceeds expectations

Promote a safe and secure work environment

Perform other duties as assigned

Sports knowledge and guest service experience preferred

Ability to lift to 50lbs, stand and sit for periods of time, bend, and twist

Must be flexible and work various hours (days, nights, weekends, holidays)