Resident Advisor

PURPOSE OF POSITION

The Rights of Passage (ROP) Resident Advisor (RA) provides supportive services to up to 20 young people aged 16-21 living in a ROP site in the Bronx. Reporting to the Sr. Program Coordinator of the ROP site, the RA is an energetic, creative, and diligent member of a team that includes case managers and a cadre of specialty staff including employment/education specialists, housing specialists, youth development staff, and credentialed mental health staff. RAs will be expected to participate in training and implementation activities for evidence-based and other proven models that will be utilized.

DUTIES AND RESPONSIBILITIES

(Responsibilities to include but not limited to the following)

• Youth Engagement and Program Support
  • Directly engages, supervises and supports youth residing at the ROP site.
  • Ensures that the site, including youths rooms, is clean and kept in good and safe condition.
  • Welcomes youth to the site and orients youth to site expectations, CHNYs mission and principles, and child protection policies and protocols.
  • Assists youth with preparation for the day. Ensures youth are awake and out of bed, fed, and on their way to work, school or other activities in a timely manner.
  • Monitor program and client activities to ensure a safe and secure environment.
  • Cooks, or assists in the cooking, of meals for the youth. Engages with youth during mealtimes and works with youth to facilitate post-meal clean up.
  • Assists in keeping the site clean and well-maintained by participating in daily tidying up and facilitating the work of facilities and maintenance staff.
  • Provides support to Case Managers as needed, including distributing appointment slips, appointment follow up, collection and filing of paperwork, file maintenance, and file compliance.
  • Maintains records in the Efforts to Outcomes (ETO) computer system, and enters all required documentation timely.
  • Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
  • Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
  • Leads and/or participates in recreational and holiday activities at the site and off-site trips.
  • Completes incident reports by the end of the shift, and submit to appropriate parties.
  • De-escalates crises; attends to emergencies following agency protocol, as needed.
  • Performs other duties as assigned and needed.

Education & Experience

• High School/GED w/ 1 or year of relevant work experience required. Bachelors Degree Preferred.
• Experience working with at-risk youth strongly preferred.
• Driver's license preferred. Comfortability driving a 7-passenger van a plus.

Knowledge/Skills

• Interest in working with youth who have experienced homelessness required.
• Strong multi-tasking skills required.
• Responds to supervision and coaching in a positive manner.
• Excellent verbal, written and problem-solving abilities; willing and able to move throughout the day; and an upbeat, creative and fun demeanor required.
• A strong focus on child protection and ensuring the safety of residents required.
• Overall flexibility in work schedule required, including weekends, evenings and holidays if needed. Adherence to attendance and punctuality requirements is a must.
• Dedicated to the mission of Covenant House