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Full-time Dispatcher Peoria

Job Details

Peoria Market - Peoria, IL
Full Time
High School/GED Equivalent
Night

Description

Join Team AMT! Now hiring for Night Dispatch in our Communications Center!

Advanced Medical Transport (AMT) is the premier provider of emergency and scheduled ambulance services in Central and Western Illinois, as well as parts of Iowa. AMT is a private, not-for-profit organization operated for community benefit.

As a night dispatcher, you will be responsible for receiving requests for ambulance and wheelchair service, inputting information into the CAD System, selecting and dispatching the appropriate units to respond to the type of call and maintaining correct system status control.

Job Duties:

  • Receive incoming emergency and non-emergency requests for service
  • Determine call the urgency and location of the situation
  • Dispatches the appropriate unit to respond to emergency and nonemergency requests for ambulance service based on the type of call and scheduled time
  • Maintain patient confidentiality
  • Relocate, as required, units from one post location to another as designated by the System Status Plan
  • Prepare accurate and timely statistical reports and appropriate paperwork
  • Follow operations service center policies and procedures
  • Assist as needed with the scheduling of field and operations service center personnel

 

Qualifications

  • High school diploma or general education degree (GED) required
  • Completion of an Emergency Medical Dispatch course.
  • Previous experience as a System Status Controller preferred
  • Data entry experience
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