COMPETENCIES: To perform the job successfully, an individual must be able to organize, prioritize and plan work activities and manage competing demands to work effectively in a fast-paced environment. Must react well under pressure and maintain strict confidentiality. Strong customer service skills and the ability to deal with difficult situations in a professional and diplomatic manner with all levels of the organization.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Two years of experience in an office environment or equivalent combination of higher education and experience.
- Superior customer service and communication skills with prompt response to customer needs, requests for service and assistance in a professional manner.
- Strong attention to detail to ensure quality and integrity of work.
- Ability to interpret and fulfill instructions furnished in written or oral form.
- Ability to develop processes to ensure integrity of work.
- Strong organizational skills.
- Knowledge of Microsoft Office products required.
- Typing and 10-key by touch skills required.
- Experience with office equipment required.
CERTIFICATES, LICENSES AND REGISTRATIONS: None required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to sit and use hands while performing the duties of this job. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or smove boxes of records or files weighing up to 25 pounds. Specific vision abilities required by this job include close vision. Must be able to converse with staff members, and students.
DIVERSITY & INCLUSION: Logan University strives to be an educational leader that is authentic, intentional and strategic about diversity, fairness and the development of an inclusive campus community. We acknowledge and respect the differences in human experience that shapes and enriches education, healthcare, society and our institution.
It is our expectation that all employees support the mission and vision of the university, and carry out their professional duty aligned with Logan University Values: Diversity, Empathy, Student First, Positive Attitude, Evidence Informed, Character and Teamwork.
Logan University does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. All Logan employees are expected to complete annual compliance training by assigned deadlines.
WORK ENVIRONMENT: The work environment characteristics described here are typical of an office job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: This job description in no way states or implies that these are the only duties to be performed. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
An employee is expected to assist and provide coverage for co-workers during peak periods and vacation/sick days. Also, the employee must work with administration to help promote the College's missions and goals
