PT Behavioral Health Appointment Scheduler

We are seeking a Part-Time Medical Scheduler/Receptionist to join our Behavioral Health Team!

Work Schedule: M-F, 1:30pm-5:30pm

Responsibilities:

• Maintains schedules of behavioral health providers, schedules clients, blocks schedule for meetings, pto, etc.

• Maintains accurate flags in charts with information about limited access and BH Level 1 patients.

• Takes minutes during behavioral health meetings.

• Answers phone and responds to patients inquires or need to reschedule.

• Checks messages from phone regularly.

• Perform patient appointment scheduling.

• Must remain in confidentiality compliance at all times.

• Must be able to use de-escalation techniques on upset or emotional patients.

• Must be able to remain calm under pressure, be assertive but not combative, and utilize behavioral health experience when working with the adult and pediatric patients.

• Must be able to work independently at times while adhering to all the policies and procedures.

• Exhibit the balance of being able to resolve issues while staying within the scope of the job duties/expertise.

• Communicate effectively with patients, staff, and providers.

• Work closely with staff members and be a team player

• Additional duties include backing up the medical assistant to the psychiatrist on days when she is out and providing additional support when needed.

• Completes patient vital signs and documents appropriately in to EHR.

• Acts as liaison between psychiatrists and other departments. · Coordinates providers schedule as requested.

• Assists in taking care of urgent needs of patients.

Requirements:

High School graduate of equivalent.

2+ years similar experience working in a clinic or physician office. Behavioral health experience a plus.

Intermediate computer skills.

BLS CPR certification.(Can do CPR through our Clinic)