- Essential Duties and Responsibilities
Warehouse – 30% time allocation expectation
- Develop relationships with local food outlets, grocery stores, and other food distributors, for the purpose of securing donated food items
- Pick up food as needed or available
- Work with Urban Gleaner/Driver Coordinator to ensure timely pick up of food donations
- Assist donors with donations and provide accurate receipt to donor and food bank
- Assist drivers with loading/unloading vehicles
- Maintain a clean and safe environment by following food safety regulations
- Rotate food following FIFO food rotation to maintain freshness of food
- Collaborate with the Volunteer Coordinator to ensure acceptable number of volunteers are available to complete daily tasks
- Coordinate with Food Bank Coordinator to ensure appropriate amount of food is available for expected food bank needs including Springbrook, Sacred Heart, NE Tacoma Mobile Food Bank, and Pop-up Markets.
- Before shift begins, ensure facility is open, shift support is in place, and appropriate supplies are available for warehouse needs
- Schedule/coordinate food drives and other food collection events
- Create, post, and update as needed facility safety measures
St Leo Food Connection Support – 20% time allocation expectation
Assist Food Bank Coordinator, Volunteer Coordinator, Children’s Feeding Program Coordinator, Urban Gleaner/Driver Coordinator, and Director with the day-to-day operations of St Leo Food Connection as necessary and time allows
Record Keeping – 10% time allocation expectation
- Maintain accuracy of inventory database
- Provide periodic summary reports and analysis
- Complete and submit necessary reporting on time
- Weigh all donated food and record accurate weight on food donation receipts
- Review incoming food receipts for accuracy
- Update Food Bank Operations Manual as needed
- Maintain confidentiality of client, volunteer, and community service worker databases
Facility Management – 10% time allocation expectation
- Ensure safety, maintenance, and cleanliness of site
- Maintain file of temperature logs for warehouse freezers and coolers
- Record and post temps daily for warehouse freezers and coolers
- Maintain cleaning and maintenance schedule for major equipment
- Train volunteers on proper and safe use of equipment and maintain certifications as required
- Ensure warehouse, vehicles, exterior areas, parking lots, and restrooms are clean.
- Close and secure facility at end of shift
Volunteer Management and Development – 10% time allocation expectation
- Coordinate with the Volunteer Coordinator to recruit, schedule, and train volunteers to assist in warehouse operations
- Train volunteers on proper food handling techniques; perform safety checks every week to ensure proper techniques are being followed
- Train volunteers to safely use warehouse equipment
- Supervise, coach, counsel volunteers as needed
- In coordination with the Volunteer Coordinator, create an effective system for recognizing volunteers at least annually
- Provide regular volunteer staff meetings, events, and /or recognition
Customer Service – 5% time allocation expectation
- Greet and assist all donors in a timely manner
- Handle customer service/donor issues with diplomacy. When issues occur, provide a response within three days of complaint to customer/donor
- Talk with donors/customers/volunteers daily to gather feedback
Professional Development – 5% time allocation expectation
- Participate in appropriate workshops, conferences, and community meetings related to food banks and administration, and maintain current required certifications
- Attend and participate in staff meetings
Public Relations – 5% time allocation expectation
- Seek out opportunities to give presentations to community groups and organizations such as community gatherings, fairs, service clubs, businesses, churches, professional organizations
Other duties as assigned – 5% time allocation expectation
