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Performance Hall Technical Manager

Job Details

Gaillard Center - CHARLESTON, SC
Full Time


Position: Performance Hall Technical Manager

Reports to: Technical Director

Location: Downtown Charleston, SC

Hours: Full-Time, Hourly, Non-Exempt. Evenings and weekends will be required.

Organization Background

A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.

The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall that includes the Grand Ballroom and Salons, and a Terrace Lawn.

For more information about the Charleston Gaillard Center, please visit

Position Summary

The Performance Hall Technical Manager (PHTM) works in coordination with the Technical Director to oversee all technical operations in the center’s 1800 seat Performance Hall, and will work in conjunction with the technical department’s full-time department heads to implement rigging, carpentry, audio, lighting, video, stage management, and maintenance. The PHTM is the primary liaison to the Charleston Symphony Orchestra, and Education Department productions.


  • Advance production needs and coordinate backstage logistics for local arts organizations events, Education Department events, and other touring productions and rental clients as needed.
  • Attend meetings with clients to collect critical event information.
  • Record event data into event management software VenueOps.
  • Generate labor and equipment estimates for event support, and production technical riders as needed.
  • Work with the Staffing Coordinator to schedule work calls including prep calls, load-ins, shows, load-outs, and restore calls.
  • Supervise/Manage work calls including load-ins, shows, and load-outs. (Broadway, Music, Dance, Theater, Corporate)
  • Serve as the Stage Manager for rental clients, Education Department events, and local arts organizations as needed.
  • Participate in weekly production meetings.
  • Reconcile receipts and invoices for purchases and equipment rentals using Financial Edge software.
  • Collaborate with the Department Heads to coordinate technical trainings.
  • Work with the Technical Director to schedule and supervise equipment and systems maintenance in the Performance Hall.
  • Other duties and tasks as assigned

Required Qualifications

  • Minimum of 5 years of technical experience working in a leadership role in Theater and related event industry fields.
  • Proficient knowledge of computer and software skills including Windows, Mac operating systems, Microsoft Office Suite, Google G Suite.
  • Adept at executing multiple administrative tasks daily, and within a specified deadline.
  • Excellent communication through written and verbal skills.
  • Able to quickly strategize, prioritize, and coordinate logistics for event support.
  • Basic Stage Management experience in a theatrical and/or corporate setting.
  • Proven ability to identify safety issues and concerns, and a working knowledge of occupational health and safety best practices.
  • Strong working knowledge of operating theatrical flying, rigging, and chain motor systems.
  • Comfortable working at heights.
  • Willing to work a flexible schedule including office hours (M-F 9am - 5pm), as well as nights, weekends and holidays.
  • Comfortable and proficient in executing daily administrative duties while collaborating with the Technical Department’s full time Department Heads to successfully and safely supervise and support the events and performances throughout the year.
  • Comfortable speaking in groups and otherwise representing the Center to the public, touring production personnel, and rental clients.

Preferred Qualifications

  • Working knowledge of Vectorworks and/or AutoCAD software.
  • Experience with audio, lighting, stage carpentry, and video.

Physical Requirements

  • Must be able to lift/pull/push/carry a minimum of 50 pounds.
  • Work may include prolonged periods of sitting, typing, looking at a computer screen, walking, standing, and lifting.

Pay and Benefits

Pay will be based on qualifications and experience.

The Gaillard Center provides a competitive benefit package that includes:

  • Fully paid medical insurance at the employee level
  • Optional vision, dental, life, and disability insurance
  • 4 weeks of paid time off, accrued annually
  • 403(b) with up to a 4% company match
  • Free and/or discounted tickets to performances
  • Employer paid parking


The Gaillard is an equal opportunity employer. Advancing diversity, equity, and inclusion within the Gaillard is critical to our mission. To be a leading performing arts center in the Southeast, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging. For us, equity means that our staff members, our patrons, and our clients can experience the transformative power of the arts, no matter their starting place.