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Donation Development Administrative Coordinator

Job Details

Bellevue - Bellevue, WA
Full Time
$23.55 - $34.15 Hourly

Description and Qualifications

The Donation Development Administrative Coordinator is responsible for supporting the Donation Development Director and department Managers along with administrative tasks as assigned to support the overall functioning of the two Donation Development departments. This role provides support to ensure hospital experiences are consistent and the highest level of quality service and outcome is achieved, while exercising discretion on sensitive or confidential matters.

 

ESSENTIAL JOB FUNCTIONS

Administrative Responsibilities

  • Assumes responsibility for ongoing administrative support for the Donation Development Director through the following activities:
    • Calendar management and meeting support- schedules meetings, books meeting rooms, prepares meeting agendas and attends and provides minutes for meetings. 
    • Document preparation - Generates data reports, documents, meeting agendas, meeting minutes/action items, mailings, and PowerPoint presentations. 
    • Monthly expense reports – collects purchase receipts and accurately and timely completes the monthly expense report.
    • Travel coordination – books hotel, flights, rental vehicles, conference registrations, external meetings, etc. as requested.
  • Supports the Hospital Development and Family Support Managers through the following activities:
    • Enters, maintains and monitors the Family Support staff schedule in Aladtec.
    • Handles follow-up tasks associated with Donor Registry Oppositions including After Action Review meetings and the weekly Conversion Huddle meeting.
    • Coordinates tasks to support department hiring including adding manager identified candidates in Paycom to the workflow in Teams, scheduling candidates for manager interviews and collaborating with People Resources to coordinate department resources for panel interviews.
    • Provides onboarding support by scheduling new hires, tracking competency documents and ordering materials as needed including luggage.
    • Generates and assists with the distribution of organ and tissue donation outcome communication including hospital and tissue outcome letters, quarterly CMS reports and LifeSaver awards.  Collaborates with Internal Communications and General Administrative Support teams on the distribution as needed.
    • Supports the maintenance of the hospital agreements database.
  • Manages administrative projects in support of the Donation Development departments.
  • Partners with Hospital Development Administrative Coordinator as needed

Other Responsibilities

  • Participates in organizational workgroups, including the cross-functional Administrative Team cohort. 
  • Follows other instructions/directions and will perform other related duties as required by the needs of LifeCenter and leadership team. 
  • Participates in compliance, quality assurance, and performance improvement programs and initiatives.  
  • Completes and submits a timely reconciliation of business expenses charged on his/her corporate VISA card, if applicable, and follow up on any issues in a timely manner.  
  • Performs other administrative duties as required by the needs of the company and the leadership team.
  • Complies with applicable laws, regulations, and LifeCenter policies and procedures.

 

KNOWLEDGE, SKILLS, ABILITIES

  • Excellent written and verbal communication skills with the ability to communicate effectively.
  • Highly organized and with keen attention to detail and editing.
  • A proactive team player.
  • High level of reliability with regard to attendance and punctuality.
  • Demonstrated ability to be highly customer focused with excellent skills and abilities to create a delightful customer experience for office staff, leadership, and guests.
  • Ability to apply process improvement and quality improvement to the role and responsibilities to ensure efficiency and quality work output.
  • Personal and interpersonal skills, to positively represent the organization with multiple audiences.
  • Practical writing skills, excellent communication skills, including the ability to prepare correspondence and reports.
  • This individual must demonstrate operating knowledge of computers with a demonstrable, intermediate level skill (at a minimum) with Outlook, Word, Excel, and other comparable software programs.

BEHAVIORAL REQUIREMENTS

The employee in this position must uphold the core values of LifeCenter; these include:

  • Integrity: We are trustworthy, reliable, respectful, and accountable.
  • Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
  • Courage: We take personal responsibility and face challenges head-on.
  • Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.

ANTICIPATED WEEKLY TIME COMMITMENT

The duties of this position will typically require 37 hours per week. Because of the nature of this position the incumbent may need to work outside of regular business hours, including evenings and weekends, sometimes without advance notice.

 

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

  • A minimum of 1 year of general administrative support or program coordination position in an office environment required.
  • Experience in a health care environment or related field is preferred.
  • Bachelor’s degree preferred
  • Relevant work experience can be considered as a substitution for academic requirements.
  • Experience in a health care environment or related field is preferred.
  • Proof of COVID-19 vaccination or applicable medical or religious exemption will be required as a condition of employment upon offer. 

Benefits and Compensation

LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be found at https://lcnw.org/about/employment-opportunities/.

 

The pay range for this role is provided above. Where a candidate’s compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation.

 

This position is eligible for compensation in addition to the base pay in the form of overtime.

 

LifeCenter Northwest is proud to be an Equal Opportunity Employer. 

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