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Resident Automation Controls Technician

Job Details

LB - Columbus, OH
Full Time


Principal Duty

The ResidentAutomation Controls Technician supports our customer on automation topics related to controls and software. This position must possess a broad-based electrical, mechanical and controls skillset along with a proactive approach to identifying ways to improve the site’s performance. Based at our customer site, the Resident Automation Controls Technician must represent the TGW image at all times and ensure that a professional relationship with the client is developed and maintained.

This position is based at our customer facility in Columbus, Ohio.

Tasks & Responsibilities

  1. Identify, troubleshoot, and resolve electrical and controls issues as quickly and practically as possible to achieve optimum performance. Perform root cause analyses, document troubleshooting steps, and record controls solutions.
  2. Coordinate with internal Controls Department for enhancements, upgrades, and change control.
  3. Complete maintenance activities pertaining to automated equipment onsite,
  4. Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.
  5. Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations.
  6. Collaborate with broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.

Requirements Profile

  1. Associate degree or Technical Certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or equivalent experience.
  2. Demonstrated experience maintaining, troubleshooting, and repairing material-handling equipment in industrial, warehousing/distribution, manufacturing, or related environments.
  3. Knowledge of PLC programming and troubleshooting (Siemens preferred) and SCADA.
  4. Strong ability to interpret electrical and mechanical schematics for use in diagnostics.
  5. Experience with Profibus and Profinet.
  6. Excellent communication skills and customer service skills.
  7. Strong proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, etc).
  8. Ability to travel up to 15%.

Standardized Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend, stretch, push and pull
  2. Must be able to coordinate movement of several parts of the body, such as arms and legs, while the body is moving
  3. Must be able to keep or regain the body’s balance or stay upright when in an unstable position
  4. Must be able to use hands to handle, control, feel, grasp, move and/or assemble objects, tools or controls
  5. Must be able to be physically active and use muscles for extended periods without getting tired or out of breath
  6. Requires prolonged period of standing and walking
  7. Must be able to climb a 70 foot fixed ladder (ladder has rest points every10ft)
  8. Must be able to lift and carry up to 50 pounds; maximum unassisted lift = 50 lbs; average lift less than 20 lbs
  9. Must be able to adjust body movements or equipment controls to keep pace with speed changes of moving objects
  10. While looking forward, must be able to see objects or movements that are off to the side
  11. Must be able to visually inspect machines
  12. Must be able to see differences between colors, shades and brightness
  13. Exposed to moving and/or motorized equipment, machinery, parts and electricity that require safety protocols
  14. Must be able to speak clearly so others can understand
  15. Must be able to understand the speech of others
  16. Must be able to hear sounds and recognize the difference between them
  17. Must be able to focus on one source of sound and ignore others
  18. Must be able to determine from which direction a sound came
  19. Must be able to use critical PPE correctly
  20. Exposed to job site temperature fluctuations due to seasonal weather based on geographic region