ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED
SUMMARY
The primary functions of the Accounts Receivable Representative include processing of cash applications, research, reconciliation, processing credits, and collections of assigned accounts in an accurate and timely manner.
ESSENTIAL FUNCTIONS
AR Representative
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- Process daily receipts and daily cash application to assigned accounts accurately and efficiently to match bank deposits.
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- Creating and posting manual payments.
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- Work with Rebate Analyst and Contract Maintenance to resolve supplier AR discrepancies and issue adjustments.
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- Provide backup to fellow associates as necessary.
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- Manage email notifications for Member remittance via shared AR email.
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- Ensures discrepancies related to supplier billing and tracking are communicated back to Rebate Analyst
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- Closely monitor AR assigned to supplier.
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- Respond and resolve disputes with suppliers promptly.
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- Research and process Member deductions and debit/credit issues relating to billing discrepancies.
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- Reconciling accounts to identify how transactions are posted and to identify accounting errors.
- Carry out collection and reporting activities according to specific deadlines.
- Communicate with customers via email and phone.
- Follow through to resolution within established departmental guidelines and procedures.
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- Follow up on collections for past due accounts.
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- Maintains a weekly Aged Trial Balance to identify past due invoices, deductions, and credits with detailed documentation to support appropriate resolution.
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- Owns accurate and complete audit trail for cash application, collection calls, billing resolutions, etc.
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- Update the Accounts Receivable Manager in matters requiring additional input, direction, and final resolution.
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- Follow established accounts receivable procedures to facilitate productivity and ensure accurate account activity.
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- Upload of documentation into the imaging system
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- Provide trade references as needed.
Key Skills and Competencies
- Attention to detail and accuracy.
- Good verbal and written communication skills and organizational skills
- Problem analysis and problem-solving skills
- Team member
- Sense of urgency
- Tenacious
- Customer Service skills
SUPERVISION
Reports to the Accounts Receivable Manager
INTERNAL & EXTERNAL CONTACTS
Internal contact with personnel within Finance, Procurement and Sales Departments. May have contact with personnel in all other functional areas.
External contact with members and suppliers.
OTHER FUNCTIONS
- Assist and participate in special projects as needed.
JOB REQUIREMENTS & QUALIFICATIONS
Excellent written and verbal communication and customer service skills. Associate or bachelor’s degree or equivalent work experience required. Five years of accounts receivable experience preferred. Mainframe (preferably D365 Microsoft) experience is preferred. Strong follow-up skills. Attention to detail and demonstrated strong interpersonal communication, organizational, and follow through skills. Basic competency in Microsoft applications (Basic Excel, Word, and Outlook).
