Program Manager
Job Details
Experienced
LIC - Central DOHMH - Long Island City, NY
Program Manager

The Fund for Public Health in New York City, (FPHNYC) is a 501(c) 3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.  

 

PROGRAM OVERVIEW

The Harlem Health Advocacy Partners (HHAP) Program is a DOHMH funded community health worker program aimed at reducing the rates of diabetes, hypertension, and asthma in the East and Central Harlem  This grant is funded for two years.New York City Housing Authority (NYCHA) community. HHAP aims to accomplish this by identifying NYCHA residents with any/all these three chronic illnesses, and helping them better manage their illnesses through:

 

  • One-on-one health coaching sessions
  • Individual and group-level educational workshops
  • Assistance in acquiring and navigating health insurance
  • Referrals to clinical and social support services in the community
  • Advocacy and community organizing
  • Covid 19 Vaccine Promotion and awareness

 

This position will be housed within the DOHMH’s Center for Health Equity and Community Wellness (CHECW) Division. CHECW aims to strengthen and amplify the Health Department’s work to eliminate health inequities, which are rooted in historical and contemporary injustices and discrimination, including racism. Our four key approaches to advance health equity are as follows:

 

  1. We support the Health Department’s internal reform in becoming a racial justice organization. By naming and addressing racism, and other social, economic, and environmental forces that create health inequities, we develop, implement and provide guidance on health equity training, practice, and policies across the Health Department.
  2. We invest in key neighborhoods (place-based). The health of neighborhoods is a result of historical, political, social, and physical forces. Certain NYC Neighborhoods have been deprived of sufficient resources and attention. To “right” this injustice, we have neighborhood offices in areas that bear the highest disease burden: North and Central Brooklyn, the South Bronx, and East and Central Harlem. These are centers of planning and action for community-wide and inter-agency health initiatives.
  3. We build partnerships that advance racial and social justice. Public health has historically been a vehicle to advance social justice. Towards this pursuit, we strategically mobilize tools, resources, and networks to enhance community power and target the factors that socially determine health inequities. We coordinate action with residents, community advocates, community-based organizations, faith-based organizations, businesses, schools and other city agencies.
  4. We make injustice visible through data and storytelling. We develop communication strategies that creatively use data, elevate the stories often untold and unseen, and call attention to racism, and other social injustices, as a root cause of inequities. We track and share results that are meaningful to community partners and that contribute to evidence-informed practices.

 

POSITION OVERVIEW

The Program Manager of Community Health Worker (CHW) Services will provide oversight to Unit Supervisors, CHWs and other staff in the HHAP Community Health Worker Program serving residents of the East and Central Harlem NYCHA housing developments. The Manager will be responsible for leading, guiding, supporting, and monitoring delivery of health coaching services, social support referrals, and wellness activities geared towards meeting program goals. Ultimately, the Manager will support the Program Director and Sr. Leadership to ensure HHAP’s place in the changing healthcare landscape. This includes alignment with Divisional COVID-19 Neighborhood Health Corps, funding CHW programming including providers, health and social service systems, and community-based organizations, and other supporting connections that can further HHAP’s mission and foster sustainability.

 

RESPONSIBILITIES

  • Support development of a vision and strategy for meeting or exceeding the Health Coaching and wellness service goals of the HHAP program and Harlem Bureau of Neighborhood Health.
  • Provide 1:1 reflective supervision to CHW Supervisors and other support staff as needed to promote cohesion and quality assurance of the program.
  • Advise and direct case conferencing with Community Health Workers, CHW Supervisors, and other staff to allow for feedback and collaborative solution planning to improve participant health outcomes.
  • Maintain current and build new external relationships with neighborhood clinical and social service providers to increase the network of support offered to participants, as well as to develop the knowledge and skills of staff through external and internal training.
  • Recommend educational trainings for HHAP staff including Community Health Workers, CHW Supervisors, and partner staff.
  • Participate in community stakeholder and agency meetings to promote collaboration, negotiation, sharing of best practices, problem-solving and sustainability.
  • Serve as a positive example and representative of the organization internally and externally.
Qualifications

QUALIFICATIONS

  • Demonstrated effective leadership and supervisory experience mentoring colleagues within a team dynamic required.
  • Strong relationship builder with excellent interpersonal and communication skills required.
  • Experience developing, planning, and executing quality improvement projects required.
  • Ability to work independently, be flexible, and handle changing workload with multiple projects and changing priorities.
  • Knowledge and/or experience managing chronic disease initiatives preferred, specifically Asthma/COPD, Diabetes including insulin management, and Hypertension/Cardiovascular Disease.
  • Experience working with highly marginalized populations, particularly those with health, mental health, substance abuse, intimate partner violence and/or sexual assault issues.
  • Experience in Healthcare and/or Social Service administration required with content focus in transformation, community/clinical linkages, integration and/or population health preferred.
  • Experience planning and implementing neighborhood-based programs preferred.

 

REQUIREMENTS:

  • Master’s degree in Public Health, Public Administration, Social Work or related field desirable; Bachelor’s degree with two years’ experience in these areas acceptable; obtaining bachelor’s degree with three years’ experience in these areas acceptable.
  • Direct supervisory, managerial or social services experience required.
  • Demonstrated commitment to collective action and community organizing.
  • Knowledge of the NYCHA community preferred.
  • Bilingual preferred English/Spanish preferred.

 

 

SALARY AND BENEFITS

FPHNYC offers a comprehensive benefits package. The salary range for this position is commensurate with experience and education.

 

TO APPLY:

To apply, send Resume, with Cover Letter, including how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.

 

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply

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