Community Coach
About This Job
Headquarters & Program Operations - Severn, MD
Full Time
High School
$11.50 Hourly
Direct Support Professional - Workforce Development
Position Summary & Responsibilities

Position Summary

The Community Coach facilitates community based activities and supports for persons in the CONNECT program. All activities and supports are individualized and aligned to the persons Individual Plan, all with the focus that employment be a long term goal for those served. The Community Coach will work with assigned group of one to four people with an intellectual or developmental disability to promote independence and personal growth. The Community Coach will provide transportation to and from activities for persons served they are assigned to support. The Community Coach must meet the qualifications of a direct support professional and complete all trainings.

Position Responsibilities

Essential Functions

  • Work with assigned people to implement their Individual Plan within the CONNECT program with a focus on community participation, skill building and personal growth.
  • Inform Program Manager(s) and other interdisciplinary team members staff on behavioral and programmatic and person-specific issues that occur.
  • Provide services as outlined in each person-served Individual Plans; ensuring goals are developed, implemented, and progress benchmarks are being met.
  • Demonstrate positive behavioral management techniques and communicates with persons served and their families in a person-centered, age appropriate manner.
  • Complete progress notes, daily logs, timesheets, individual planning activities and other documentation thoroughly, accurately and in a timely manner.
  • Facilitate building self-esteem and confidence in those served through positive interactions and building a relationship of trust.
  • Communicate in a timely and professional manner with persons served, their families, coworkers, employers and other stakeholders.
  • Support job discovery activities, as appropriate for those served.
  • Provide transportation supports to those served; operate an agency vehicle or personal vehicle, safely and efficiently; follow specific regularly scheduled routes and/or responds to requests from management for unscheduled pickups or drop offs; follow all agency driving policies.
  • Adhere to DDA, The Arc CCR and other appropriate policies, procedures and practices.
  • Attends and actively participate in required training, team meetings and supervision meetings.

Other Functions

  • Develop community relationships for activities aligned to the individual plan to those served to support community integration.
  • When appropriate and aligned to a person’s individual plan, support the employment team with job development and business relations.
  • Other duties as assigned.
Requirements & Qualifications

Education & Experience Requirements

  • HS diploma or equivalent required; with at least two years’ experience working with people with intellectual and developmental disabilities.
  • Bachelor’s degree and past experience working to promote full community inclusion is a plus.
  • Must have valid Maryland Driver’s License with no more than 2 points.
  • Must be self-motivated, creative and innovative in approach to providing community integration and community support services.
  • Ability to be a team player and responds to changes and/or crisis in a calm and productive manner.
  • Demonstrated ability in providing support in a respectful manner that meets the various needs of persons served.
  • Must complete all required The Arc CCR and DDA trainings.

Physical & Mental Requirements

The physical and mental demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Ability to drive is a requirement of the position.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with the community stakeholders including elected and appointed officials, staff, people served, the public and others encountered in the course of work.

Work Environment

This position requires the use of a personal vehicle to travel to work sites throughout the jurisdiction assigned to and at times transport 1 to 4 people to various community locations and/or activities. This position is community based, representing The Arc CCR throughout the community.

Work Schedule

This position is full time and the work schedule is generally Monday-Friday 8am to 4pm. Weekly hours vary from 35 to 40 hours a week depending on those served. A minimum of 35 hours a week are guaranteed.