Gift Shop Sales Associate

Essential Functions and Duties

• Responsible for being the customer advocate, while consistently representing GLBC in a positive manner
• Responsible for carding all patrons under the age of 30
• Follows all procedures for selling alcohol safely
• Enthusiastically greet guests, answer questions, and offer suggestions regarding merchandise
• Counts and balances cash drawer; and adheres to proper cash handling procedures
• Straightens and folds merchandise throughout the shift
• Restocks shelves from in house supplies
• Dusts all shelves, cleans all glasses, including windows, shelves and counter, empties waste basket and vacuums throughout shift
• Continually checks for faulty merchandise, removes from shelves, tags reason for it removal, records in inventory log, and reports to Store Supervisor
• Audits and updates all price tags
• Checks beer expiration dates and ensures proper rotation
• Price tags all received merchandise
• Answers telephone and forwards calls where appropriate
• Completes data entry as needed
• Other duties and projects as assigned

Required Qualifications

• A minimum of 2 years of prior retail experience is required
• Solid verbal communication skills
• Exceptional interpersonal and customer service skills
• Ability to stay organized under pressure and make spontaneous decisions
• Must be detail oriented with a proven ability to manage multiple tasks and troubleshoot when necessary
• Must be computer savvy
• Ability to lift up to 60 pounds
• Flexible scheduling with majority of hours during nights and weekends