Supportive Case Manager
Job Details
Full Time
4 Year Degree
Health Care

Callen-Lorde Community Health Center seeks a dedicated, flexible individual to join our staff as the Supportive Case Manager of Care Coordination services. The Supportive Case Manager is responsible for supporting, assisting, and ensuring that clients’ biopsychosocial continuum of care needs are identified, and services are appropriate and monitored.  The Case Manager will facilitate client’s transition into primary medical care, and work closely with a medical and mental health care team, and other community based organizations to ensure appropriate linkage to supportive services as well as retention in care. Callen-Lorde is open Monday through Saturday.  Weekly evening and occasional weekend hours will be required





  • College degree (BA/BS) in health/social services or related field required.
  • Experience in social services, case management and/or entitlements work.
  • Familiarity with LGBTQIA, HIV and health-related issues and community resources.
  • Strong computer competency, including knowledge of Electronic Medical Records, Computerized Appointment/Billing Programs and other Microsoft Office Programs.
  • Strong customer service orientation.

Desired Characteristics, Skills

  • Commitment to the mission of Callen-Lorde Community Health Center.  
  • Ability to work with diverse populations, ability to handle multiple, simultaneous tasks.
  • Ability to work independently yet be team focused.
  • Ability to remain calm, focused, and helpful under stress.
  • Strong communication and interpersonal skills.
  • Bilingual (Spanish/English) highly preferred.
Why join our team?
Callen-Lorde is the global leader in LGBTQ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. We are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.