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Service Manager of Aircraft Heavy Check Maintenance

Job Details

Contour Maintenance- MQY - Smyrna, TN
Full Time
2 Year Degree
$62,000.00 - $80,000.00 Salary
Installation - Maint - Repair


Contour is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.


At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.


Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.


Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at to discuss any specific needs that you may have.


Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family.


Summary of Essential Duties:

  • Responsible for the maintenance management of assigned aircraft.
  • Ensuring airworthiness as defined within 14 CFR by researching permanent records, maintenance tracking program, FAA Airworthiness Directives and Manufacturers Service Bulletins/Customer Bulletins for assigned aircraft.
  • Familiar working knowledge of Code of Federal Regulations, industry best practices, OSHA and IS-BAO requirements
  • Complies with internal company policies and procedures outlined within the General Maintenance Manual (GMM), Maintenance Procedures Manual (MPM) or any Company standard operating procedure document..
  • Maintains a safe work environment and reports any unsafe conditions.
  • Performs quality maintenance, preventive maintenance and inspections to conform within the standards established by the Company, Federal regulation and industry best practices achieving the highest reliability goals.
  • Responsible for management of the maintenance inspection requirements per CFR 91.409 or approved inspection program.
  • Provides technical support, as needed, in support of assigned aircraft.
  • Reviews and ensures all required entries into the aircraft logbooks and permanent records are accurate and preserved in accordance with Company and FAA requirements.
  • Updates and interfaces with computerized maintenance tracking program(s).
  • Procurement of parts and materials.
  • Perform maintenance planning along with the management oversight of inspections, repairs and modifications.
  • Ensures timely scheduling of maintenance in order to least impact flight schedule and provide for high degree of aircraft availability.
  • Proactively provides recommendations for modifications and upgrades, as necessary.
  • Obtains vendor proposals for upcoming maintenance packages.
  • Establishes contracts, publications, and subscriptions.
  • Reviews and approves invoices generated for assigned aircraft. Reconciles invoices with vendors and process to accounting department for payment.
  • Maintains a purchase order log for all expenditures on assigned aircraft.
  • Troubleshoot defective aircraft systems and components in an effective manner.
  • Internal supervisory responsibilities if additional maintenance personnel are assigned. External supervisory responsibilities with third party vendors.
  • Responsible for oversight of all hangar activities such as employee safety hazmat material handling and proper use of PPE and facility equipment.
  • Ensures that necessary tooling and/or equipment is available to accomplish the assigned project/task.
  • Provide daily weekly and/or over-all project status updates in a professional manner to senior management and/or customer.
  • Responsible for accuracy of time and attendance/personal leave and billing tasks to customers
  • Submit engineering request as required.
  • Recommend specific training for employee personnel and help determine attendees
  • Performs special projects and other duties as assigned or required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Use hands to finger, handle, or feel, reach with hands; and talk and hear.
  • Frequently required to stand, walk, or sit for an extended period of time or for an entire work shift.
  • Occasionally required to climb or balance, kneel, crouch or crawl.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling and stooping.
  • Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • May be occasionally required to climbs ladders, high spaces and/or stairs.
  • Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
  • May be required to work in confined spaces

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Occasionally exposed to outside weather conditions
  • The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart.
  • Occasional fuel fumes may permeate the workplace.
  • The work environment may be extreme hot and cold during certain seasons of the year.



  • Be at least 23 years of age
  • Be authorized to work in the United States and able to travel in and out of the United States.
  • Possess a valid driver’s license and good driving record.
  • FAA Airframe and Power plant license is required
  • 10 years of experience in aviation maintenance is preferred.
  • 3 years or more of practical corporate aircraft maintenance experience on assigned or similar type of aircraft.
  • 2 years of college or equivalent technical training, in a related field is preferred.
  • Inspection Authorization (IA) desired.
  • Thorough knowledge of maintenance planning, along with management oversight of inspections, repairs, and modifications. 
  • Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required. Experience with CTA/FOS and computerized maintenance tracking software programs is desirable. 
  • Ability to work flexible hours and different shifts as needed including nights, weekends, holidays, etc. 
  • Must understand, read, and write English. 
  • Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests. 
  • Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. 
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. 
  • Possess strong leadership, interpersonal and organizational skills. 
  • Must have well-developed people skills and ability to work with a variety of personalities. 
  • Able to coordinate multiple priorities and meet deadlines. 
  • Able to handle interruptions and a fast-paced environment. 
  • Maintain strong attention to detail. 
  • Be self-motivated and able to motivate others. 
  • Excellent interpersonal skills. 
  • Ability to manage multiple complex projects simultaneously. 
  • Ability to understand complicated logistical information. 
  • Excellent communication skills both written and verbal delivered with tact and professionalism. 
  • Ability to work independently and as part of a team. 
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state and federal regulations.



Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.