Resident Aide
Job Details
Shelterhouse Volunteer Group - Cincinnati, OH
Full Time
High School
$13.50 Hourly
Nonprofit - Social Services

Essential Job Duties

  • Responsible for making security rounds to ensure that clients are not violating policy and/or using while in the shelter
  • Responsible for bed checks and rounds
  • Ensures that locker reports are completed per process
  • Ensures that chores are being done by chore workers and if they are not, finding a replacement worker.
  • Responsible for A/D outreach for clients struggling with addiction
  • Responsible for recording RA encounters for each client in VESTA, which includes noting information about the interaction for the case manager’s review.
  • Provide residents with toiletries and emotional support during their stay here
  • Maintain policy adherence
  • Administer NARCAN when necessary
  • Administer first aid when necessary
  • Oversee meals by ensuring that clients are getting meals, that order is kept during meal time, and that clean-up is completed by clients assigned to the kitchen chore.

Qualifications & Requirements

  • High school Diploma or GED
  • 1 year customer service experience
  • Knowledge or experience in working with the homeless, mentally ill, and/or substance abusing populations
  • Must be able to work various schedules

Skills & Abilities

  • Attention to detail
  • Excellent communication skills
  • Ability to manage ones time
  • Ability to work in a high energy environment
  • Ability to control situations when they start to get out of hand

Physical Requirements (% of time spent performing requirements)

  • Time spent walking- 90%
  • Time spent sitting- 10%

Must be able to lift 30lbs