Help Desk Technician - Lewiston, MN

Location: Lewiston 

Hours: Primarily day hours but may work nights and/or weekends to support all facility shifts

Position Status: Full-Time

The Company:

RiverSide Integrated Solutions, Inc. is an advanced Contract Manufacturer providing robust comprehensive solutions in Circuit Board Assembly, Electromechanical & Mechanical Assembly, Kitting, Supply Chain Management, Fulfillment, Distribution, and Reverse Logistics.  With a culture of customer focused solutions and continuous improvement, RiverSide Integrated Solutions, Inc. is uniquely positioned to respond to any customer need. As a co-worker, you will be offered a variety of competitive benefits including medical, dental, disability, life, 401K and more.  Come join our team to be a part of a great organization!

The Team:

The position is working with Information Systems department. Our team supports network and telecommunications services for RiverSide Integrated Solutions.

The Role:

This position offers a variety of computer support, network support, and professional growth opportunities.  The individual who holds this position reports to the Information Systems Manager.

You will spend your time supporting:

• Personal computer workstation and printer hardware support

• Personal computer application software and operating system support

• Assist in supporting computerized equipment throughout the company

• Work with computer users to solve computing issues & provide technical assistance

• Participate in computer systems project implementation

• Documentation

• Other duties as required

 We are excited about you if you have:

• Competence when using Microsoft Applications - Word, Excel, PowerPoint

• Microsoft SQL/Access database application experience a plus but not required

• Technical college degree plus optional work experience in computer hardware, software, and network is preferred

• Telecommunication hardware/software experience a plus but not required

• Good communication skills

• Willingness and enthusiasm for learning new computer systems/applications

• Some flexibility with hours for occasional project work

Travel:

• This position may travel between the RiverSide Lewiston and Winona facilities.

• Infrequent travel for trainings and/or business needs may be required.

Physical Requirements:

• Frequent bending, twisting, reaching, kneeling

• Ability to walk, stand, and sit

• Lifting up to 30 pounds

Work Environment:

• Office setting and

• Manufacturing production floor