1. Case management services
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Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities
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Refer clients to community health services
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Accompany clients to appointments as needed
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Communicate regularly with clients’ families about their needs and progress
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Serve as liaison to other service providers
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Maintain up-to-date client case records according to program guidelines
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Visit clients in residential facilities, on the street and in other locations
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Rotate on-call service after outside work hours
2. Participate as an IMT team member
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Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge
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Attend supervision meetings to review client progress and case management strategies
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Work collaboratively with IMT team staff in a team case management model
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Other duties as required
Qualifications/Educational Requirements
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Bachelor’s Degree required
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Experience working with people with histories of substance abuse, mental illness and trauma strongly preferred
Skills, Knowledge and Abilities
Computer Skills: To perform this job successfully, an individual should have/be:
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Able to work in the Microsoft Office Suite, should especially be proficient in Word, Outlook, and Excel
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Able to use or learn to use AWARDS database
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Able to use or learn other electronic databases, programs, and funder-related software as needed such NIMRS and Maven
Physical Requirements/Work Environment
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.