Quality Assurance Analyst I, Clinical
Job Details
DSS NPB - North Palm Beach, FL
Full Time
4 Year Degree
Up to 25%
Health Care
Position Summary


The Quality Assurance Analyst I, Clinical (RN):

  • Is educated and currently licensed in the state of Florida as a Registered Nurse (RN), Nurse Practitioner or Physician’s Assistant;
  • Acts as a Quality Assurance Analyst and Subject Matter Expert (SME) in support of the Commercial Quality Assurance (QA) Department;
  • Utilizes comprehensive Clinical expertise to validate software requirements via quality assessment and testing. 


Essential Duties:

  • Acts as a SME during assigned software testing including clinical quality management functionality of the product
  • Uses technical savvy as a Clinician and understanding of Clinical workflow to contribute to testing innovation level software.
  • Practices DSS’s process management of Agile/Scrum and related tools (Jira, qTest and Confluence)
  • Ensures all aspects of software is working properly prior to review, acceptance and release of deliverables
  • Collaborates with internal resources to establish and improve resource knowledge base (Confluence and SharePoint).
  • Acts as a SME to existing and new staff in the QA Department.

Other Duties:

  • Organizes time effectively while identifying barriers to progress, proposing solutions and setting priorities.
  • Travel in support of assigned products as required by Management or the needs of the assigned products.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.






  • Has a healthcare background, as a Registered Nurse, Nurse Practitioner or Physician’s Assistant.
  • Has experience in an acute care setting using a software program designed for a commercial hospital. 
  • Knowledge of medical terminology and coding
  • Has verifiable basic knowledge in Microsoft Office (Word, Excel, Power Point, Outlook)
  • Basic user knowledge of software application that supports Clinical Nursing Workflows
  • Has strong analytical skills
  • Possesses an aptitude for understanding a technical process within established guidelines
  • Has computer proficiency.
  • Is detail oriented, prioritizes work according to deadlines


  • Has a professional background in an Clinical Acute Care with experience in medical/clinical software testing of EHR software.
  • Produces quality information that is accurate, requiring little or no re-work
  • Able to work effectively with minimal supervision
  • Works well within a team and as an individual contributor
  • Exhibits effective communication skills, oral and written



  • Bachelor’s degree or higher


  • Informatics training


Certification(s), Licenses:

Required: (One or more)

  • Registered Nurse; or,
  • Nurse Practitioner; or,
  • Physician Assistant


  • Any Quality Assurance centered certifications



  • 2 plus years clinical experience in a Hospital setting


  • 2 plus years in an acute care hospital setting