Job Qualifications:
Knowledge, skill and ability
- Skill in leadership, management and direct supervision of employees including administering disciplinary action and performance evaluations.
- Ability to work independently and organize work in a manner that ensures accuracy and efficiency.
- Ability to write and work from procedure manuals.
- Excellent oral and written communication skills, including presenting and speaking in public settings.
- Ability to demonstrate the capability to effectively and sensitively respond to the needs and concerns of the full range of STRIDE’s diverse patient population.
- Customer service skills, including working with people in one-on-one settings and group settings and the ability to diffuse upset patients.
- Ability to explain and summarize detailed concepts like Medicaid Enrollment Process or Essential Health Benefits in a way that the general population can understand.
- Ability to create a department atmosphere which encourages motivation, innovation and high performance.
- Skill in exercising initiative, judgment, problem-solving and data driven decision-making.
- Ability to delegate responsibility and authority to staff.
- Sensitivity to low income and ethnic minority community.
Education: Bachelor’s degree in Business Administration, Health Administration or similar field required. ***Experience may be substituted for higher education.
Experience: Three or more years of experience working with programs and services intended for low-income, underserved populations. At least two years of experience in management, leadership and direct supervision. Knowledge of Medicaid, Child Health Plan + and insurance programs required, experience working with grant programs preferred.
Material and equipment directly used: Computer, Centricity, CBMS, PEAK, Connect for Health Colorado, , data and data-based development and resources, printer, multi-line telephone systems, fax machine, copy machine, calculator, and all Microsoft Office products including Outlook, Excel, other financial software and the internet.
Working environment/physical activities: Office environment within a clinical setting, ability to travel to/from various clinics in own vehicle as required, ability to travel to/from various offsite organizational and industry-related meetings, periodic weekend or evening work is expected, moves/transports objects up to 25 lbs occasionally, communicates information to others and discerns/analyzes information from others to assist in decision making.
Join Us. Together We Improve lives.
STRIDE conducts a background check, including criminal history, education, license and certification.
STRIDE recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our organization. STRIDE is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, genetic information or veteran status. STRIDE does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
A successful candidate will live STRIDE ICARE values:
Integrity doing the right thing even when no one is watching.
Compassion meeting the patient where they're at with empathy.
Accountability doing what we say were going to do.
Respect showing attention to human dignity.
Excellence having a growth mindset; striving to learn more and practice continuous improvement.
In an aim to help keep our patients, staff, and communities safe, STRIDE requires that all hired employees be fully COVID-19 vaccinated and to obtain an annual flu shot. STRIDE CHC employees are also required to be screened for tuberculosis and to complete a PPD test.