Senior Manager, Data Operations
Job Details
Senior Manager, Data Operations

The Fund for Public Health in New York City, (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.



Equitable Health Systems (BEHS) is a bureau in the Division for Center for Health Equity and Community Wellness at the NYC Department of Health and Mental Hygiene (DOHMH). Our division is devoted to strengthening the Departments ability to strategically partner with the NYC healthcare system. The bureau engages primary care providers and other healthcare organizations to implement evidence-based strategies; leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and create opportunities where health care can influence and connect consumers to social support and addressing the whole person, beyond physical ailments.



The Senior Manager will be responsible for overseeing the bureau’s key data assets and leading efforts to expand the use of informatics and technology to facilitate programmatic work within the bureau.  The Senior Manager will manage a dynamic, cross-disciplinary team to coordinate receipt of data from a variety of sources, guide the validation and cleaning of data, and ensure appropriate methods and standards are in place for data management and analysis. The Senior Manager will also advise and develop new informatics solutions for program operations for the bureau and oversee the use of existing solutions such as Salesforce, SSRS, and additional custom reporting tools. The Manager will also help to identify and manage new data streams to support clinical quality measurement and public health surveillance and be responsible for ensuring the privacy and security aspects of all data assets within the Bureau.



  • Manage informatics team comprised of data architects, data analysts, and Salesforce administrators to develop and maintain all BEHS data assets.
  • Collaborate with BEHS teams in order to identify and implement informatics solutions for existing projects and implement updates to existing informatics solutions to increase effectiveness. Solutions include, but are not limited to, designing front-end data collection products, business intelligence reporting, and innovative application of off-the-shelf software solutions and SaaS products to meet program needs that may have traditionally been solved through custom application development.
  • Strategize with BEHS team leads to identify new applications of clinical EHR, claims, and other health data to meet emerging programs in the value-based healthcare, public health surveillance, and clinical quality improvement domains.
  • Manage and improve on the data and reporting systems used by core BEHS program teams and associated clinical providers in fulfillment of quality improvement initiatives.
  • Manage the Salesforce CRM team which maintains one of the largest repositories of NYC clinical provider information available.
  • Ensure all data operations are carried out in compliance with privacy and security regulations and IT processes established by the DOHMH and City of New York.
  • Directs and conducts assessments of the bureaus policies and procedures governing data use for program evaluation, research, and analytics; recommends new policies/procedures and/or revises current ones.
  • Works closely and collaborates with other areas within the agency, and with governmental and non-governmental health agencies on utility of health care information for tracking and assessing population health. Creates and maintains effective lines of communication and cooperation and joint efforts with these entities.
  • Plans programs and sets goals for assigned projects and prepares and monitors budget needs, staff needs and contracts.


  • At least 5 years of experience in database administration and data governance
  • At least 3 years managing a data team comprised of SQL analysts, data architects, statisticians, and/or programmers
  • Extensive experience with Microsoft SQL Server (including SSIS and SSRS) and MySQL is required
  • Experience with SAS, R, and/or Python a plus
  • Experience with data visualization a plus
  • Willingness to adapt to new data structures and tackle novel problems creatively
  • Excellent written and oral communication skills
  • Ability to work collaboratively in a cross-disciplinary team environment
  • Demonstrated organizational skills and detail orientation
  • Working knowledge of or interest in a range of public health topics


There is a potential for this position to transition to DOHMH and therefore, at that time, candidates must be able to meet DOHMH eligibility requirements, including NYC residency.




FPHNYC offers a comprehensive benefits package. The salary range for this position is commensurate with experience and salary history.



To apply, send resume, with cover letter, including salary requested and how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.



The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.