By My Side Birth Support Program Doula Services Coordinator
Job Details
By My Side Birth Support Program Doula Services Coordinator

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

PROGRAM OVERVIEW

The NYC Department of Health and Mental Hygiene (DOHMH) is introducing a Citywide Doula Initiative, which will focus on doula support before, during, and shortly after childbirth, as well as related services. This work will be performed by DOHMH directly and in partnership with community-based doula programs around the city. The services fall into four broad categories:

(1) Direct servicesBirth doula services will be provided to eligible residents of TRIE neighborhoods. Priority will be given to people who are income-eligible for Medicaid and/or are giving birth for the first time (or the first time in 10+ years), as well as those who have had a previous traumatic birth experience, have no other labor support, live in a shelter, are in foster care, and/or have a high-risk medical condition.

(2) Capacity buildingThe expansion of doula services will require a corresponding expansion of the citys doula workforce. The project will train community members as doulas, mentor apprentice doulas to certification, train all participating doulas in the program model (based on DOHMHs By My Side Birth Support Program), and provide continuing education for all doulas, including compensation for their time in attending trainings.

(3) Program oversight and managementProgram staff will oversee the design, implementation, and evaluation of the program; manage contracts and payments for all vendors, subrecipients, and consultants; and collect and analyze data for quality improvement. A social-media campaign will raise awareness in the target neighborhoods, recruiting doulas to work in the program and pregnant people to receive services.

(4) Clinical-community partnershipsThe program will strengthen DOHMHs work with hospitals though the Maternity Hospital Quality Improvement Network (MHQIN), which creates doula-friendly hospital policies and practices, and increases provider referrals to doula services. Staff will also collaborate with CBO, governmental, and health care partners to advocate for system-level change.

POSITION OVERVIEW

Reporting to the By My Side Birth Support Program Director, the Doula Services Coordinator will lead client intake and enrollment operations, oversee doula-client relationships, and ensure that data is entered promptly and accurately. The ideal candidate will have administrative experience within a community-based doula program, be well versed in resource referral and case management with excellent attention to detail, and be committed to advancing birth justice.

RESPONSIBILITIES

  • Conduct client intakes, enrollment, and matching of clients to doulas.
  • Support doulas in developing and maintaining strong client communications.
  • Assist BMS director with program planning and implementation of quality improvement efforts.
  • Maintain program quality and standards by monitoring doula compliance with professional certifications, ensuring visit schedule is maintained, and monitoring submission of data.
  • Assist BMS Doula Capacity Coordinator with coordinating training and professional development opportunities for doulas and doula trainees.
  • Support outreach and recruitment efforts, specifically: represent BMS at community events and professional meetings and meet regularly with referral partners to create, maintain, and strengthen referral relationships.
  • Provide ongoing supervision to doulas as needed, including evening and weekend hours when necessary.
  • Other duties as assigned.

QUALIFICATIONS

  • 3+ years experience as a birth doula, including community doula work; must be certified.
  • 2+ years experience in administrative work for community-based doula or social service organization.
  • Understanding of and commitment to birth justice.
  • Understanding of community development and health issues in underserved urban neighborhoods.
  • Positive attitude, strong work ethic, and excellent customer-service skills.
  • Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint.
  • Strong written and oral communication skills and strong presentation skills.
  • Spanish and/or Haitian Kreyol-speaking a plus.

SALARY & BENEFITS

  • This position will be hired through a staffing agency at a pay rate of $45 per hour, and will be funded through June 30, 2022, with the possibility of extension.

ADDITIONAL INFORMATION

  • All new temporary hires must be vaccinated against COVID-19 unless they have been granted a medical or religious reasonable accommodation. This requirement must be met by your start date.
  • There is a potential for this position to transition to DOHMH, for which eligibility requirements include NYC residency.

TO APPLY

To apply, send your résumé and cover letter, including how your experience relates to this position. We ask that you do not contact our staff directly, and no phone inquiries please. Applicants who best match the position needs will be contacted.

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.

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