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Case Manager

Job Details

Urban Model - Bridgeport, CT
Full Time


Recovery Network of Programs, Inc. (RNP), is a private, non-profit, social service agency which has been serving the Greater Bridgeport Community and Fairfield County area since 1972. RNP is dedicated to helping those living with substance use, mental health disorders, and homelessness. Our mission is to restore hope, health, and wellbeing for individuals and families in a recovery environment that embraces compassion, dignity, and respect.

In accordance with RNP's Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the Personnel Policies and under the supervision of the Department Director or Coordinator, the Case Manager will assist in the provision of quality care for persons served by performing the following duties.


Monday through Friday from 4pm to 12am


  • Assesses and records medical, psychological, and social factors contributing to client's situation and evaluates these capacities.
  • Assertively links individuals to community resources and other natural supports.
  • Develops and documents person centered recovery plans.
  • Maintain timely progress notes which record and monitor client progress with regard to finances, employment, nutrition, basic needs, housing, physical health, mental health and substance abuse related issues.
  • Group Facilitation.
  • Serve as advocate for clients in obtaining necessary services.
  • Adhere to all standards as it relates to documentation requirements.
  • Attend and be prepared for case management and staff meetings.
  • Prepare weekly supervision agenda.
  • If appropriate, assume on-call responsibilities.
  • Maintain work schedule which allows for monthly weekend rotations.
  • Assumes all other appropriate duties as deemed necessary by the supervisor.



Bachelor's degree in the behavioral sciences and two (2) years experience in counseling preferred; or equivalent combination of education and experience. Co-occurring competencies and or credentials are preferred.

  • Knowledge of principles and techniques of social service case management services.
  • Knowledge of the physical, psychological, social and economic effects of substance abuse, homelessness, physical and emotional illness, crisis intervention.
  • Ability to gather, analyze and evaluate information pertinent to client care.
  • Knowledge of community resources.
  • Considerable knowledge of federal and state laws and regulations regarding client confidentiality.
  • Ability to establish and maintain cooperative professional relationships.
  • Excellent communication skills.
  • Ability to project a professional image.


Incumbents may be required to secure professional certification and/or license. Valid Connecticut driver's license may be required.


  • Medical, Dental and Vision
  • Flexible Healthcare or Dependent Care accounts or Health Savings Account
  • Generous employer contribution provided for annual healthcare expenses
  • Basic Life insurance at no cost to employee
  • Generous Paid Time Off as well as 14 Holidays and Birthday off
  • Retirement plan- 403b with discretionary employer contribution
  • Tuition, License and Certification Reimbursement
  • Employee Assistance Program
  • Optional voluntary insurance for short-term and long-term disability

Recovery Network of Programs, Inc.

2 Trap Falls Rd. Suite 405, Shelton, CT 06484

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.