Medical Assistant
Job Details
Full Time
High School
Health Care

The Medical Assistant is responsible for facilitating the smooth flow of South Bay Family Health Care (SBFHC) clients and patients by assisting providers and interacting well with patients, clients, staff members and providers. The Medical Assistant performs duties that include, but are not limited to, the following:

  • Presents, reviews and updates patient registration forms according to guidelines.
  • Completes funding program assessments and assigns patients to correct programs.
  • Verifies patient’s eligibility for Medi-Cal or other payers.
  • Solicits donations and documents receipt of donations from clients.
  • Prepares patients for medical examinations. Obtains accurate medical histories.
  • Measures patient vital signs, including height, weight and blood pressure.
  • Instructs patients in the collection of samples and tests. Collects and accurately labels and forwards specimens for laboratory analysis.
  • Assists clinicians with examinations, treatments and procedures as directed. Maintains aseptic technique during all procedures and treatments.
  • Participates in program health education services at each site.
  • Identifies high-risk clients and follows program management protocols to provide support.
  • Identifies candidates who are eligible for programs available at SBFHC.
  • Educates client/patient about available clinic services.
  • Communicates accurate, current medical and scientific facts/knowledge of the disease, medical condition, prevention, applicable laws (when appropriate), related psychosocial/cultural issues.
  • Contacts clients who missed a scheduled appointment and documents outcome in the chart.
  • Keeps complete records in patient charts for all of the above functions.
  • Prepares examination rooms; sterilizes instruments for tests daily according to established procedure. Thoroughly cleans examination rooms and equipment per established protocol following each procedure.
  • Complies with universal precautions at all times.
  • Demonstrate complete discretion when discussing patient information; adhere to strict standards regarding patient confidentiality, informed consent and disclosure as required by HIPAA, California law and agency policy.
  • Helps maintain smooth patient flow and maintains effective communication with supervisor regarding patient wait times.
  • Always presents a positive and professional demeanor.
  • Maintains an organized and clean work area.
  • Consistently is on time and ready to begin work at the start of the work day. Does not abuse or take advantage of sick time.
  • Performs other reasonably related duties as assigned by supervisor.


  • Ability to perform assigned responsibilities within SBFHC’s established guidelines in an organized, efficient manner.
  • Very strong written and verbal communication skills.
  • Ability to relate and communicate well with a diverse patient population.
  • Ability to work within a team setting and with volunteers.
  • High School diploma or GED required.
  • Successful completion of 1) an accredited Medical Assistant program, or 2) a Medical Assistant program with MA certification from a major national or state certification body.
  • Current Basic Life Support (BLS) certification.
  • At least six months work experience in a clinic, medical office or other health care facility.
  • Bilingual (Spanish/English) required.


South Bay Family Health Care (SBFHC) is an Equal Opportunity Employer and will consider all qualified applicants, including those with criminal histories, in a manner consistent with local "Fair Chance" ordinances.