Relay Operations Analyst
Job Details
LIC - Central DOHMH - Long Island City, NY
Relay Operations Analyst

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.


PROGRAM OVERVIEW (Relay Program, Gotham Center)

The Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) works to reduce morbidity and mortality related to alcohol and substance use among New Yorkers through contracting and oversight of prevention, treatment, harm reduction, and recovery and support services; policy analysis and development; epidemiology, surveillance, and evaluation; development and dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration.


Relay, a nonfatal overdose response system, is an initiative providing 24/7 support to individuals transported to hospital emergency departments (EDs) following a non-fatal opioid overdose. A Wellness Advocate will visit patients in the ED to provide immediate support and overdose prevention training following an overdose event and offer ongoing support and linkage to care for a maximum of three months after hospital discharge.



Reporting to the Operations Manager, the Operations Analyst will be responsible for the following:


  • Assist with research, data monitoring, and program evaluation efforts for the Relay program.
  • Ensure all Relay staff meet IRB research requirements.
  • Aid in supporting data entry, quality improvement, and database maintenance for the program database.
  • Assist with data requests to support program implementation, troubleshoot issues, and other program needs.
  • Assist Relay staff with database or technology issues as they arise.
  • Aid in the recruitment, screening, and hiring of Relay staff.
  • Coordinate monthly calls with ED leadership to discuss program implementation and trends within each collaborating ED. Ensure each ED invoices bi-annually.
  • Other duties as assigned.



  • Experience practicing public health and working across systems to further a public health approach to alcohol and other drug use.
  • Experience in working with programs serving people who use drugs, including those using harm reduction approaches.
  • Experience in program monitoring and evaluation.
  • Experience with quantitative data, including the ability to read, interpret and synthesize epidemiologic and other scientific literature.
  • Sensitive to various ethnic, racial, and cultural backgrounds, gender identities, sexual orientations, and socioeconomic conditions.
  • Ability to work independently and as part of a team.
  • Possess exceptional interpersonal, research, written and verbal communication skills.
  • Ability to multi-task in a fast-paced, high volume environment, with proficiency in Zoom, Excel, Access, Outlook, Word, PowerPoint, and Visio.
  • Employee must meet the Citys COVID-19 vaccination requirement.



This position will be office-based at the DOHMH office at Gotham Center, 42-09 28th Street LIC, NY 11101



35 hours per week. This position will be funded through 6/30/22, with possibility of extension.




$34 per hour



This position will be hired through a staffing agency.

All new temporary hires must be vaccinated against COVID-19 unless they have been granted a medical or religious reasonable accommodation. This requirement must be met by your start date.



To apply, send Resume, with Cover Letter, including how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.


The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.