Business Intelligence Analyst
Job Details
Square Enix America - El Segundo, CA
Full Time
4 Year Degree

Job Summary

Square Enix is looking for a Business Intelligence Analyst to provide business intelligence analysis and forecasting for the Community and Service department.


  • Gather, clean, and integrate numerous data sets from various sources.
  • Analyze large data sets to discover trends, patterns, and actionable insights.
  • Work with stakeholders to create P&Ls to be used to set budgets and as part of the greenlight process.
  • Analyze past performance and market trends to provide player and revenue forecasts based on multi-faceted predictive modelling.
  • Work with marketing, community, and other business stakeholders to create ad-hoc and scheduled reports and dashboards. Areas of focus include: Player retention, reduction of churn, User acquisition effectiveness, and Monetization improvement.
  • Establish data specifications and requirements for titles based on stakeholder feedback and communicate requests to technical teams.
  • Provide analysis and insight to help the production greenlight process.

Knowledge and Experience

  • Bachelors degree is required, with minimum of 3 years in a business analyst role.
  • Proficiency in R, Python, or any other languages for statistical computing preferred.
  • Expert proficiency in Microsoft Excel, Microsoft Access, and SQL.
  • Strong quantitative ability and problem-solving skills with minimal guidance.

Competencies, Skills and Attributes

  • Proficiency in Japanese.
  • A logical, well organised but flexible approach with an attention to detail.
  • Strong ability to investigate and problem solve.
  • Able to work independently, as well as being a team player.
  • Strong communication (written and verbal) and interpersonal skills.
  • Good presentation and meeting facilitation skills. Ability to present ideas and information in-group settings and to Sr. Management.